Thank s to this dealership for the call and the explanation for my extended wait for the service on my truck. This showed me that there are auto dealers that put their customers first on their list. Thanks again Joe D.
So far it has been a great experience
My daughter has only had the car for a couple of weeks and has been very satisfied.
The true test will be the follow up and if something needs repair , I have faith that a dealer with the reputation they have will honor her car
After shopping at several dealerships in the Lansing area, a friend of mine recommended Alex Malone at Glenn Buege. From the get go, Alex was extremely transparent with me. It was my first time leasing a vehicle and Alex made the entire buying process less stressful and ultimately more enjoyable than my experiences at other dealerships.
Alex really goes the extra mile to cater to his customers and treats them like family. After buying the vehicle, Alex contacted me a couple days later to see how I liked the car and let me know I can reach out to him if I need anything. I would highly recommend Alex to any of my friends and family shopping for a new vehicle!
Worked with Brad and would work with him anytime. Fast and friendly experience with no pressure to buy. The used vehicle I was purchasing was pulling to the right and they performed an alignment. Afterwards it was still pulling and ask if they would rotate the tires, which they did. Pulled left, then. At least it was isolated to the tires and I appreciated Brad's patience and the service department for their speediness.
Got callback from sales person within few hours. He was nice. Did test drove and made offer. Unfortunately, vehicle sold when called next day. Service facility is ok, they do service fast, but quite expensive.
I am leasing a 2017 Ford Escape from Courtesy Ford in Okemos, MI. I also purchased a 2014 Ford Escape from this dealer. My family and I love our Escapes and we receive great service from Courtesy Ford.
This was my first experience purchasing a car on my own. As I started the process, I was feeling very anxious. I shopped around a bit and got nowhere near the attention I got here at Courtesy Ford. It was an easy choice who I was going to keep working with. They were fair, friendly, and overall kept me well informed throughout the process. They found the perfect vehicle for me and I would definitely come back again if I was in the market. Brian is awesome!
Got a couple of similar quotes to repair some rear end damage on my ruby red pride and joy. Rolled the dice with Courtesy due to their close proximity to work. A wiser choice I've never made! Angela back there impressed me.......friendly, knowledgeable, and ready to go......seemed my car was in and out in no time. Couldn't be happier with the results, and it was returned to me showroom clean. Thank you to her and the crew......I'd recommend them in a heartbeat.
From the time I entered the dealership, I felt very comfortable. The salesperson was very friendly and had no problem bringing multiple vehicles up for me to look at. I actually ended up buying a different vehicle than what I came to look at. Their price was very competitive and even the interest rate they got me beat out my military banks. Overall, I will definitely recommend and be using them for future business.
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