This was the best car buying experience that i have ever had, my salesman David fully explained every detail of my new car. The Finance people handled the transaction in a speedy and proffesional manner. the Managers were very Proffesional and attentive to me It was a pleasure doing business with Mears.
Wife had driven to Lubbock from SanAntonio for work when Nissan needed fan replaced. The team there quickly fit her in, got the fan replaced and she made it home with no issues. Son goes to Tech and when he gets the car next semester we’ll be so thankful for the superior service we will know he’ll get should he need it. Thank you all!!
This was my first visit to Gene Messer and my rep, Eddie, provided excellent customer service. I was extremely pleased and asked another customer, "are they always this nice?" I have shared my experience with my friends and co-workers. Thank you.
From Tina my service rep to the shuttle driver = fast, friendly, and professional service! They addressed all my concerns and since I’m handicapped they brought my car directly to me so I didn’t have to walk very far.
Great service and awesome people! A lady called back the day after just to check on our experience with the service. It was Thanksgiving week and I was very glad that even for a short notice GeneMesser was able to fit us on their schedule.
All interactions with the sales team were very positive. They were very attentive and very pleasant to deal with. Was a very good overall experience and would gladly do business with them in the future.
I feel so confident when Mears service department attends to my Volvo. This visit was particularly impressive as they finished so quickly so that I didn't have to wait but a few minutes. Jesse was so helpful! I was so thankful for their help. And the price was very reasonable. I will always rely on Nears to care for my Volvo.
Always good service at the dealership. Always prompt, courteous service. They call if they find anything and will not proceed the repair unless you give the ok. Prices for services are competitive, recommend Gene Messer Toyota for all car needs.
The entire process was a great experience. I dealt with a salesman - Paul and he did a very good job. He was concise and explained all necessary information without being overbearing or pushy. I would highly recommend this dealership as well as him for future purchases.
I saw this Toyota online and contacted Dee although I was almost 600 miles away. The salesman was not available at the time so Dee took it upon herself to personally check the truck out and drove it. Ultimately I purchased the vehicle, Dee picked me up at the airport and was absolutely fabulous from start to finish. Mr Furr and the salesmen were amazing and all like a big family. They took very good care of me as well as after care, the truck needed an alignment and they took care of it for me from in my home home town. On top of everything, I got one hell of a deal! Great little car lot, honest, friendly and just flat out good people!
No game playing at all. From first contact with Benji to taking delivery, they were professional, cognizant of our time, fair, and enjoyable. Would highly recommend Gene Messer VW.
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