Service department at Carmax superceded my expectations! Called to have a service done on my Nissan and they were able to accommodate my tight schedule even though they did explain their schedules were tight as well. The amount of time I waited was far less than any dealer I've ever been to, and Dave in the service department greeted me by name and wore a smile until I left! They even washed my car for me and let me know if there was anything I needed to not hesitate to give them a call.
A great improvement from the 2013 CT200 I traded-
by Careful driver from Honolulu Hawaii
January 19, 2018
Its much smoother riding and quieter than the 2013 model wider back-view area. Unfotunately, they are not making this model anymore.
From the moment we arrived, the experience was shaped by a focus on finding a car that suited us best with no pressure. Everyone was very helpful and friendly.
Reliable, fuel-efficient car
by RVDMerwe from Los Angeles, CA
November 21, 2018
If you are looking for a car with a lot of bells and whistles, this isn't it. The bluetooth is spotty but otherwise everything is solid. Very fuel efficient and comfortable, so if you have long commutes, this is a good car. Has a fair amount of storage space for a small car.
I was dreading new car shopping. Our sales rep,, Michael Graber, was informative and low key. He helped to make it a pleasant experience. Mark, the car technician, was very thorough in explaining all the features that our new car had.
Very fuel efficient vehicle
by silverjoe from Wayne, NJ
July 4, 2018
This ct200h was a replacement vehicle for my wife’s 2008 VW beetle. She wanted a small car that I would also enjoy to drive. This car fits the bill. While this car is not particularly fast off the line it is fine once up to highway speed. The car hugs the road and the front seats are comfortable. The rear seats are good for children and smaller adults. We have been getting 50+ mpg in city driving and 45 in highway driving. Overall a good purchase so far.
I am 81 years old. I have owned many cars and have had innumerable appointments with dealers. Hendrick Lexus is by far the best dealership that I have known.
The best car I've ever driven!
by MishaG from Los Angeles, California
January 9, 2019
I leased the CT200h FSport for 3 years, and had the greatest time driving that car. It was small, so I could find parking virtually anywhere. My MPG was always above 42, which was a big factor because I drive a lot. For times when I needed to speed up, the Sport mode got me where I needed to go in a jiffy! The sound system was great; it had a USB, AUX, and CD player (which cars don't often have anymore unfortunately). In the 3 years I've driven it, I never came across a single problem with my car: I only took it a few times for oil changes and tire rotations. All in all, I would definitely lease or buy this car again, in a heartbeat, if they decide to produce them again...
This car is a perfect commuter car. It drives like a Lexus, so it’s comfortable and luxurious. It’s reliable and requires little maintenance other than a regular inspection every 10,000 miles.
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