The first thing I've appreciate is the décor of your store, and the second the enthusiasm of yours sales agent. I was welcomed very warmly in a friendly atmosphere. This is my first car and it was exactly as shown in the pictures I saw in your website. Briefly that was unforgettable deal for me. Like to deal with you again. Thanks
We have bought three cars from RBM, all from Eric Konigsberg, who has gone above and beyond what we have experienced at any other car dealer over the years. We'll buy our next one from him as well. Service had also been excellent. In over 20 years we have had only two service reps. Dennis Phillips is extremely knowledgeable and helpful.
Jon, the owner was very professional and accommodating! The finance
manager offered me several options and explained everything thoroughly. Jamie, my salesman made feel comfortable and treated me like family as well as the rest of the staff! *****
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
We were very impressed with Byron’s laid back approach. Showing me the product I was looking for and trusting me to take the van for a test drive gave my husband an opportunity to see our future purchase. The process began on a Wednesday and we were official proud owners of a white Honda Odyssey by Saturday. We Love it.
Post sales has not been as smooth. We were promised replacement caps for the vehicle that have yet to be replaced. The caps are not required for the van to run but they are cosmetic and a deal is a deal. We did not haggle when discussing price. We asked for a cap to cover the back seat legs and a key fob. My husband paid $100 extra dollars to to get an extra fob made for the van. The owner paid the $100 back in cash and said he did not want to deal with it post issuesbarebyour problem and not the problem of the dealership even if it was part of the agreement before the car was purchased.
Overall, i would do business with this dealership again. I never felt pressured by Byron therefore I feel like the van was our decision to buy and not some high pressure shady dealers decision. Thanks Byron.
The car was exactly as advertised. I drove from SC to Atlanta to see the car. I had spoken to Dianne on the phone and she had the car ready to go. The whole transaction was effortless. After the test drive I was driving the vehicle home in 45 minutes. Enjoyed the experience.
2 years ago, we purchased a new SUV (cheaper than Lexus) from a local dealership to save some $$ on payments -- I won't make that mistake again! I don't want to bash that dealership or brand, but the SUV had some cheap features we didn't notice at first such as the cargo liner made from a felt-like material; and at the last oil change they were already trying to sell us new tires. That was the last straw for us! Having owned Lexus cars in the past, we never had issues like these. So we traded in that SUV yesterday at Hennessey Lexus and came armed to the teeth with information to try to get the best value I could on a new NX300, and they more than met our expectations! Nick was great at matching the great discount we had gotten at another dealer and getting management to get us top $$ for our trade-in. Jin did a super job at guiding us through and understanding the options with no pressure at all to choose any options we didn't want or need. Once our purchase was complete, Danny sat with us in our new NX300 and explained all the features thoroughly, quickly, and calmly. And the customer lounge! Compared to the other dealership we dealt with for 2 years, it's like a Delta Sky Lounge versus the cramped and spartan environment you get at most other dealerships. I regret going with a different dealership and car brand two years ago, have learned my lesson - if and when we need another new vehicle, it will be a Lexus from Hennessey!
I must say that purchasing my car from Versatile Collections was the best car buying experience I’ve had thus far. Doc, my salesman, was very nice & friendly. He made sure I was satisfied with the purchase I was making & made sure all my questions & concerns were addressed. I drove 3hrs. from SC to make my car purchase & it was well worth the drive. I highly recommend going to Versatile Collections if you’re looking to purchase a vehicle. You won’t be disappointed!
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
Brett Mayberry helped me and he was excellent with customer service and quality. Very fast service. I will definitely recommend friends and family for service from Don Jackson.
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