Amy was very welcoming,professional and had a lot of patient with us.She explained everything in a way that even people who are technical challenged like us,could understand every detail of the car,we could not have ask for a better sales person,very impressive!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Recently, purchased both a used Lexus ES and GS from Lexus of Ann Arbor. Highly recommend my salesman Hernando Mejia. He is not only knowledgeable and trustworthy but has the patience to allow you explore the Lexus lineup. We were able to compare several different models both new and used in a very low stress environment. Lexus of Ann Arbor does provide upfront no-haggle pricing on their used cars so you don't have to be worried about not being offered their best price.
I arrived for my first scheduled 5,000 mile service.... I was greeted and accommodated quickly and efficiently. I mentioned a problem with a tire and it was handled effortlessly and with no hassle! Roy took care of me, and I was so impressed with his professionalism and expertise in making sure my appointment resolved my issue! The entire service crew was very friendly. I am extremely satisfied with the customer care I received, and plan to be a customer for many years to come.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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