Great customer service ,and good pricing ,alex went out of his way to to meet all my need with the vehicle I wanted .I was very pleased!!
Lexus has not kept up with the technology
by Lexus gets a B from Springfield, VA
January 4, 2019
I would not buy it again. The new Fords as well as the BMW's and other ares are more focused on innovation and user needs. Even Lexus Navigation maps are very out of date and they refuse to use Google as a source.
I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
New previously owned car.
by KyleMN from Minneapolis, MN
January 13, 2019
This car has everything I was looking for. I am pleased with the design. It drives and handles great and is comfortable inside with excellent storage in the trunk.
The whole experience seemed rather impersonal to me. When I walked in the front desk was very nice. But I was sent to a computer to “shop”, then the vans were brought up front to test drive. No one around to ask questions about the vehicle. Then when I sat down to finally talk to a sales associate it was very dry, facts only, matter of fact and ended with “we can’t work with the amount you have.” I walked away feeling very disappointed with the whole process and experience.
Big and comfortable
by Best choice from Florida
December 28, 2018
It is worth every dollar. Test drove more cars but this was my favorite. I drove a Nissan and it was reliable too. But I do believe I am driving in luxury
The entire team was very helpful and professional. I would refer this dealership to other. Although I was from Georgia the made me feel comfortable with the entire process.
Came back to the vehicle I love.
by Chuck H from Urbandale
December 2, 2018
Had leased 5 Lexus ES in the past and decided to try something different. After owning another brand for 1 1/2 years, came back to a 2015 ES cpo. Its the most comfortable car on the planet and best Value for the money in my opinion. Am recently retired and service and maintenance costs have always been low.
No problems whatsoever. Transaction went smoothly.
by Alexis Diaz from Pelham, AL
September 3, 2018
I bought a car from this dealer sight unseen. They told me everything I needed to know, checked everything on the car for me, and had it delivered to my door. All in all, I couldn't have asked for more.
Great car to own
by Jas Singh from Silver Spring MD
November 15, 2018
Love having Lexus, they are always good as usual. Only issue with this car is their wipers. In heavy rain when you try to run them fast the passenger side wiper start making noise and if you kept running it will stop and you will end up using only one wiper. I had to take to the mechanic and they fix it in minutes but still its an issue. Secondly they have compact inner console too much, if you put something in the front cup holder you are unable to access buttons on the dash board. Rest everything is great and awesome in this car.
Great buying experience, no pressure, friendly, and fast no lot cougars ready to pounce. They even followed me home to drop off my old car and brought me back to the lot to get my new one. I will shop there as long as they are there.
True Lexus to the core
by BBock from Salisbury, MD
November 14, 2018
Incredible ride, unquestioned reliability, fit and finish is impeccable. I have no issues with the controversial joystick-based infotainment system, styling is good, not great. will be trading for a ?19. I buy based on the dealers as much as the car, Lexus treats customers the way they expect to be treated!
I had a very pleasant experience in purchasing my car. Everyone at the dealership was very accommodating and worked very hard to offer me what I wanted. They also seemed like honest individuals who are interested in offering their clients the best possible service.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had been watching car on Internet for myself went to look at the car my wife ended up loving it and the company.
Finally back in a Lexus
by speedrissr from WICHITA
October 26, 2018
Purchased a used 2015 Lexus ES 350 thru Carvana. Absolutely love it. Purchased on with almost every available option, except the Collision Avoidance System. Well worth waiting for such a vehicle, a tremendous value compared to the E Class, BMW 5 Series, and other vehicles.
From the salesman to the financing it was an easy no hassle experience. I wasn???t there all day for paperwork and all the back and forth. Just quick and simple. The cars are nice and affordable. I found my daughter the perfect car with the best price!!!
Best car buying experience I???ve ever had. Easy to find a vehicle. Response time to my inquiry was efficient. Wait time from start to finish including trade evaluation and cleaning car and signing documents was 2 hours.
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