Purchased a used 2015 Lexus ES 350 thru Carvana. Absolutely love it. Purchased on with almost every available option, except the Collision Avoidance System. Well worth waiting for such a vehicle, a tremendous value compared to the E Class, BMW 5 Series, and other vehicles.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Lexus has not kept up with the technology
by Lexus gets a B from Springfield, VA
January 4, 2019
I would not buy it again. The new Fords as well as the BMW's and other ares are more focused on innovation and user needs. Even Lexus Navigation maps are very out of date and they refuse to use Google as a source.
The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
Came back to the vehicle I love.
by Chuck H from Urbandale
December 2, 2018
Had leased 5 Lexus ES in the past and decided to try something different. After owning another brand for 1 1/2 years, came back to a 2015 ES cpo. Its the most comfortable car on the planet and best Value for the money in my opinion. Am recently retired and service and maintenance costs have always been low.
Love having Lexus, they are always good as usual. Only issue with this car is their wipers. In heavy rain when you try to run them fast the passenger side wiper start making noise and if you kept running it will stop and you will end up using only one wiper. I had to take to the mechanic and they fix it in minutes but still its an issue. Secondly they have compact inner console too much, if you put something in the front cup holder you are unable to access buttons on the dash board. Rest everything is great and awesome in this car.
Incredible ride, unquestioned reliability, fit and finish is impeccable. I have no issues with the controversial joystick-based infotainment system, styling is good, not great. will be trading for a ?19. I buy based on the dealers as much as the car, Lexus treats customers the way they expect to be treated!
LYNNHAVEN MOTOR COMPANY HAS A CUSTOMER FOR LIFE!!!
by Shannon Todd from Virginia Beach
July 21, 2018
Purchasing a car from Lynnhaven Motor Company was the best auto-buying decision I ever made. From beginning to end, the entire experience was nothing short of amazing. John treated me like family and offered me an amazing price on a used car. Even my extensive research could not find a more competitive price. The entire process was easy, and John went out of his way to provide a warranty to ensure my peace of mind - even though he clearly did not.have to. It is evident that john takes great pride in his family owned and operated business and has built a solid reputation on providing honest and fair prices to all of his customers.
In addition, the car was beautifully detailed; it looked like it had just rolled off the showroom floor!!! I couldn't be happier with the way it looks and how well it runs!
I absolutely recommend Lynnhaven Motor Company for the best possible deal on a used car and unparalleled customer service!! Thank you John and family!!
Big and comfortable
by Best choice from Florida
December 28, 2018
It is worth every dollar. Test drove more cars but this was my favorite. I drove a Nissan and it was reliable too. But I do believe I am driving in luxury
we went to shop for a pre-owned minivan. the sales person let us do an extended test drive and answered all of our questions despite the fact that it was late in the day and we showed up 15 minutes before they were closing. nice people, good to work with.
My Dream Luxury car
by Jim's dream car from Fort Worth Texas
December 4, 2018
My second best car - my first was when I was a teenager. I have enjoyed them both. I feel like a KING of royalty
Great experience with Keith and him team. They went out of their way to put me in the truck that I wanted....and I am picky. Keith worked on days off and delivered the truck to my house! They really made it a walk in the park!
I live 80+ miles from this dealership. This is my 3rd LEXUS purchased from this dealership even though I live within 4 miles another LEXUS dealer. All of the information I needed about my new car was furnished to me either by phone or the Internet. The final purchase agreements were made prior to my driving to Newport News. All I had to do was go down to the dealer, sign the necessary paperwork and drive away with my new car. Everything I wanted was ready and waiting for me when I arrived. It doesn't get any easier than that. Mohamad Mayassi, along with other supporting staff members met and kept all promises and commitments made over the phone. They even thought of a number of miscellaneous things that I would want or need that I had forgotten to mention.
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