We have been Ford owners forever but traded her in for a new Nissan Titan XD. We are thrilled with our new truck! Inside and out... we consider it an upgrade from our Ford truck!! Thank you Travis Miller for your patience and expertise with us throughout the choosing and buying process!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had been looking online for a few months for a 2016 Lexus RX350 with the luxury package in select colors at a reasonable price. I was delighted when I came across just what I was looking for at Lexus of Dominion. I called and spoke with Fernando “Fernie” Maldonado. I found Fernie to be exceptionally honest, polite, and communicative. The best part is that since I live quite a distance away from the dealership, Fernie arranged for a driver ( who was also outstanding ) to deliver the car. Fernie also made sure the vehicle was in tip top shape before it was delivered. I couldn’t be happier with the whole experience and with my “new” car. I highly recommend Lexus of Dominion and Fernie.
This dealership is Amazing! Not only is it a sight to behold, but the service is impeccable. Cory Holland is the guy you want to see. I was helping a friend look at cars and he made the process a breeze. Long story short, if you are in the market, North Park Lexus at Dominion should be your first/only stop.....and dont forget to ask for Cory, you can thank me later!
We have experienced excellent service from the moment we walk in the doors. Our recent experience was purchasing a RCF, our 3rd Lexus. Our salesman, David Cantu was excellent along with Used Car Manager, Tripp Bridges. We give you a high 5 rating on all aspects of your service.
I have been looking for a used car for two months and found just what I needed and had been looking for at Lexus San Antonio, TX The salesman was very professional and very nice, I asked him to let me see and drive the car for three or four days before I made up my mind, and if was he annoyed by my calling him every other day to come see the the car, he never showed it, He was very nice, patient and professional The vehicle was a little more expensive than I had intended to spend but it was everything I had been looking for; color, interior and mileage. I bought it!
This is a first! I've never given 5 stars before - not for any service or product I've ever purchased...North Park Lexus earned it. I found the car I'd been looking for and spoke with Darin. Told him I lived in Dallas (250 miles away) and that I would be down the next day to take a look. Darin was great...a true professional - no high pressure sales, just great advice, lots of information, and helpful service. He was very upfront with everything, gave me a great deal on my trade-in, and made the whole car purchasing process (which can often be a nightmare) a pleasure. Then the finance part of the equation (which can also be a nightmare) was simple and straightforward - Chris was extremely helpful and knowledgeable (and for a numbers man....has a great sense of humor). Can't say enough about the whole experience...this is my first Lexus and if the service remains half as good during the time I own the car - looks like I'm a Lexus owner for life!
Following up on my review of North Park Lexus. The vehicle is everything it was described to be, Very Happy! Could not have received this deal anywhere else! believe me I have looked. I will purchase from North Park Lexus again! They treat you like you are just down the street when you are almost a 1000 miles away...
I have looked for a auto exactly what I wanted it seems like in every state. I found the auto exactly what I wanted very reasonable with the price at NPL. In the process of purchase.... I can tell you this, I have had better service and professional treatment at North Park Lexus...better service, professionalism and patience than any other dealership I have contacted in the last two months. Buying site unseen is very tough a risky process. Do yourself a favor ask for Darin he is very professional and makes the process easy. Once I receive my auto I will follow up.... but at this point. I can't say enough good things about North Park Lexus.
I looked for a pre-owned vehicle for more than 1 year prior to ultimately buying my car at North Park Lexus this September. I bought my car from them because they gave me a fair price on the vehicle and had great customer service. I never had to argue with the car dealer over the price and just had a civil discussion over their asking price and the price I could pay. Once we agreed on the price, they took care of everything else. I'm very glad I went to them. By the way, I took my pre-owned vehicle to get checked out by an independent mechanic prior to paying for the car. North Park didn't hassle me about this. They loaned the car out to me for a few hours so that I could take it to my mechanic. I appreciated that.
Very good experience with this dealership! Everybody has very helpful, excelent customer service, Mr. Stephen was outstanding, everything went perfect! I got a very good deal on a pre-owned vehicle and they even service it for me for free! I drove from NM to San Antonio all night, got there by 11am, I was driving my new vehicle by 12:30pm! Thanks again, looking forward doing business with you guys again in the future!
I recently bought a truck from North Park Lexus! My sales guy, Ren, was awesome! He really listened to me and found everything I wanted in my truck and stayed within the amount I wanted to spend on it. This dealership is great! I recommend it to everyone! Everyone is very friendly!
I always dread shopping for a new vehicle. High pressure sales and back and forth negotiations are not my thing. Thanks to Lou Syring, we had a great experience! No pressure, never tried to talk me into something I did not want, and worked HARD to meet my budget. He even found a $1000 discount through my Sam's Club membership!
I highly recommend Lou!
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