I’m very happy with my purchase. At first I was skeptical because it is my first time buying a used car but my sales rep helped me through and made sure I was more then satisfied. I bought a 2013 vehicle. Yes, it has some wear but the car was in great shape and they even worked with me when I asked to have the car serviced before I took it. Thank you!
Offered a great selection. After looking and test driving a couple found exactly the car we wanted at an incredible price. No, up selling, additional fees or any gimmicks you find at most other dealerships. Thanks!
I walked into the dealership and no one was on the sales floor. I was passed several times with no greeting by who I thought were salesmen since they were wearing the polo shirt with their insignia and they just went to their office. I waited for ten minutes and decided to leave. Guess they didn't want to sell me a car today.
I walked in and George asked if I needed help. I asked him what I was looking for and I found the RX350 I wanted. He made the process easy and painless. All questions answered up front. He did what he said he would do. Took my car back for the detail and my day light went out a day after purchased. THEY FIXED IT. David in service was professional and completed the work on time. I'm very happy with my experience. Ask for George in sales or David in Service.
If you are looking for a new Lexus and looking for the lowest price possible don't bother looking anywhere else. Go straight to Longo Lexus and look for George Kantanto! George is very personal and treats his customers like family. I bought an IS300 from him 2 weeks ago. I was so happy with George, two weeks later I bought another Lexus from him. This time an RX350 for the wife. Trust me, I did all the research, contacted a ton of Lexus dealers, nobody can beat George! You won't be disappointed.
I have purchased twp cars from Longo Lexus and decided to trade one in for a newer version. The team at Longo is so informative and helpful! They answered all my questions in great detail and even answered the questions I didn't know to ask. They made the process very easy for me with minimal stress. They really work witj you to get the best offer/detail possible and make sure all your wishes are met. I highly recommend Longo Lexus for anyone looking to buy or trade your car. The inventory is huge and the service is excellent!
The service at Longo Lexus was excellent! All three gentlemen, Francis, Hieu, and as well as Derek. Originally came in for service with Francis and Hieu called me to come in to see if getting a new car would be better than my current. My answer was yes!
I came to Longo Lexus to purchase a vehicle. George was the salesman that assisted me with the process and let me tell you It was the most exciting, non stressful experience I've ever had. George is so knowledgeable in his field. He was very patient and answered all the questions I had. He got me the best deal and was so understanding & helpful! I was also assisted by Bill and Kevin in Finance, they both were so pleasant and so friendly!! I am truly thankful for all this team has done for me! If anyone is looking for a great dealership with great service, Longo Lexus Is the way to go! I love my Lexus and whenever I'm ready for a new Lexus or have a friend/family member who is interested, George and Longo Lexus have my highest recommendation! I am a loyal customer for life!
Hi Tony, I forgot to ask you a favor when we were there last September 13th, to purchase the nx300. if I can , ask you a favor, I'd like to have the license frame , that says Lexus on it. my last lexus had it, only if I can. by the way thanks for the trunk mat, we got it in the mail I think I wrote you a note on it. anyway thank you very much Tony. Trini maglinte.
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
WENT IN SAW A CAR I LIKED TEST DROVE IT GOT APPROVED DROVE OFF LESS THAN 1AND HALF HOURS LATER BEST CAR BUYING EXPERIENCE EVER
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