Offer to less for my trade in the amount is too low to cell was okay could not find vehicle that we want it will be monitoring the website to see if a vehicle comes available
by ST from USA
November 28, 2018
What's there not to like, soft ride, good acceleration and braking, fit and finish is second to none, mechanically similar to Avalon, easy and cheap to get it fixed if needed. Uses regular unleaded which is big plus. One of the best warranties out there although I doubt you'll be needing it, very reliable.
We bought a new Lexus car online. Our sales consultant, Mr. Matt Gandy, was able quickly find the right car for us and personally delivered it to our home (~150 miles from the dealership). He helped us to complete the paperwork, introduced us to the car features, and offered further help if needed. It was really a VIP treatment. We strongly recommend this dealership for your next Lexus car purchase.
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best purchase I ever made
by Elizabeth from Poinciana
November 25, 2018
Iwas always impressed with Lexus and when the opportunity came to buy one, I did. Have been totally satisfied since the day I drove it off the lot.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Best Luxury Value
by Murphy S. from Baltimore, MD
August 13, 2018
Very smooth ride with a very quiet interior. Reliable, looks great and uses regular gasoline. This is the best luxury value and Lexus has outstanding customer service not to mention the car has all the safety features and the Mark Levinson Surround Sound is awesome!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
RELIABILITY & PERFORMANCE
by TARGA 157 from Dallas, Tx.
November 8, 2018
i bought this car brand new and have really met all my expectations. The only thing is that Lexus are proud of their vehicles that is why you pay for the price. I traded this in now for a Lexus GX460. Once you have own a Lexus, you will never buy other vehicles.
I absolutely love everything about my car and my whole purchase experience. The salesman Alex Robles made it so easy for me to get the car I wanted and at a great price. I cannot complain. I will be back again when I need a new car.
This cars meets all my needs and expectations. Drove it home from Florida and enjoyed every minute of the ride home. Good on gas, smooth ride and all the features are great. Has the power and more for my needs. Very pretty and stylish. Great preforming car.
John Dean is Awesome, Professional, & Trustworthy!
by Carol Wesley from Louisville, KY
May 3, 2017
John Dean, Lexus of Louisville, is my go to for all service repairs. He is professional, listens to my concerns, and is very responsive when I phone for repairs in the Service Department. I believe John is an intricate part of Lexus of Louisville's Service Department Team and Success!
Thank you, John!
I purchased a 2006 Infiniti M35X in January from Katie, some recall repairs needed to be completed. I pickup the car in March which I agreed to. I looked for the owners manual which was available when I test drove the car. I ask for the manual from the dealer since Katie was no longer employed. I still haven't received the manual and service records from dealer.
Working with Lexus of Louisville made our first luxury car buying experience a breeze! We first test drove the NX 200t with Bill who was very knowledgeable about Lexus and the vehicle we drove. He was very fun and easy to work through the entire process, from the start until we drove off in our gorgeous new car. We also had the pleasure of working with other members of the sales team (Matt, Eliot, Simon, and Adam) that went above and beyond to make sure we got the best deal and had a smooth experience from turning in our old BMW to purchasing a brand new Lexus. After purchasing the car and anxiously waiting to leave the dealership, we worked with Cheryl (technical expert) who did a technical run through of the entire vehicle and gave us great tips!
We are so happy to be a part of the Lexus family with our 2017 NX 200t and are grateful to work with such a friendly, high class team at Lexus of Louisville. The service and experience we had was superb! Not to mention, the facility they have is beautiful as well!
We can’t wait to be back in 2 years to buy our second Lexus from this team!
- Angela and Ryan
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