From the very moment I stepped inside of the dealership I was greeted by a wonderful concierge service whom immediately introduced me to sales person named Gohar. Gohar wasted no time placing me in the exact car I was interested in. Gohar address all concerns I had regarding my Lexus and remained consistent with communication during my purchasing process making it a pleasurable one. I intend to return to Lexus of Queens in the near future when I upgrade and I highly recommend purchasing your Lexus at the queens location solely because of the amazing customer service.
Thanks a lot to Mostofa. 2 years ago I got my NX F Sport 2016 from him. I couldn???t get approved but he worked hard and got me approved. Now after 2 years he called me and upgraded me to a brand new 2018 RX350 F Sport. He is the go guy.
I have been going to Rallye Lexus for years and I keep going back since they make getting a new car a completely Wonderful Experience. My salesman Anthony is great to work with and while I have the car the service dept.does a great job helping me keep it in tip top shape. Pam my service coordinator goes out of her way to make my service experience a pleasant one and if she happens to be outJoanne is there to help me.
Love My Car!!!
by TNVolsFan from Alcoa, TN
October 7, 2018
This cars meets all my needs and expectations. Drove it home from Florida and enjoyed every minute of the ride home. Good on gas, smooth ride and all the features are great. Has the power and more for my needs. Very pretty and stylish. Great preforming car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
David Tubens of Rallye Lexus is a friendy, competent salesperson. He is knowledgeable and courteous. It was a pleasure working with him. He followed through and stayed in touch throughout the process.
Best Luxury Value
by Murphy S. from Baltimore, MD
August 13, 2018
Very smooth ride with a very quiet interior. Reliable, looks great and uses regular gasoline. This is the best luxury value and Lexus has outstanding customer service not to mention the car has all the safety features and the Mark Levinson Surround Sound is awesome!
They were prompt. Waiting was minimal. They???re we???re attentive. Jorge from Service was extremely helpful and represents what Lexus should be. Cool Dude.
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
I have been very pleased with the level of service I receive. They are always polite, helpful and timely. Mark Simpson does a great job!
by ST from USA
November 28, 2018
What's there not to like, soft ride, good acceleration and braking, fit and finish is second to none, mechanically similar to Avalon, easy and cheap to get it fixed if needed. Uses regular unleaded which is big plus. One of the best warranties out there although I doubt you'll be needing it, very reliable.
Very good service. Professional and efficient service. I would recommend Lexus Ramsey to friends and family. Service department is very knowledgeable. Gary is service was great.
RELIABILITY & PERFORMANCE
by TARGA 157 from Dallas, Tx.
November 8, 2018
i bought this car brand new and have really met all my expectations. The only thing is that Lexus are proud of their vehicles that is why you pay for the price. I traded this in now for a Lexus GX460. Once you have own a Lexus, you will never buy other vehicles.
Always a pleasure to do business with the dealership. Recall was my reason for the visit. I was treated professionally and provided a most pleasant place to wait. The work was done quickly and without a charge.
It???s was a great Experience Lamont was very friendly and Knowledgeable he answered all my question great guy an I really appreciated Chris and Larry they all wonderful people.
I got the best deal!
by Ztorres from Lynnwood, WA
October 21, 2018
I absolutely love everything about my car and my whole purchase experience. The salesman Alex Robles made it so easy for me to get the car I wanted and at a great price. I cannot complain. I will be back again when I need a new car.
The service was great. However, not really sure why the bulb was blown. Could have been mistakenly loosen during last service. The bulb has been blown since my last service.I thought the HID bulbs last longer than 4 years and My car is garage kept.
Very good car
by paul from Houston
August 27, 2018
Great, modern designed car for the money. Good on gas - 26 m/g , well handling. similar in driving experience to Mercedes than BMW. Not a sporty car.
Anthony Torre, our sales rep at Atlantic of 110, was pleasure to work with. He was very knowledgeable about the Lexus RX350 we were looking to purchase. He was able to clearly define and explain the features and technology of the vehicle. His enthusiasm for the product was apparent and contagious.
Just wanted to thank Kwasi Cush, Larry Smath and Chris Baka for their assistance in leasing the 2019 Lexus RX AWD 350. They made the experience seamless, were extremely professional and knowledgeable. They made the termination of my lease on my 2014 RX 350 a smooth experience. Larry outlined the alternatives on finance artfully and Kwasi was instrumental in matching the product to our needs. Chris Baka made sure we had the right team to assist with the lease termination and new lease. I would rate this a 5 star experience. I have purchased many a vehicle in my time but this team was exceptional. Congratulations on a job well done. Rest assured I will be recommending the dealership to anyone interested in leasing or purchasing a Lexus.
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