Wanted a very specific new ES 350 F Sport in white with circuit red interior with select options. Esther Ortiz, my sales consultant, worked very hard to make sure we found the right car and made the right deal. She is extremely professional and trustworthy. Would do business with her and Lexus of Tampa again. The ES 350 F Sport exceeds my expectations.
We didn’t like the total inability to negotiate the price of the car, nor the dealer add on fees. We left without our car manuals. Our salesman, John Taliaferro kept assuring me he was sending them to me. I would get a couple and the nothing. He kept telling me he was sending the last one, even sending his own copy! No manual ever came. So, make sure you leave with everything because once you walk out that door, nobody really cares if you ever get what’s missing. You will play “the check is in the mail “ game until you tire of it and order the manual online.
I came here with a set price I wanted to pay for a vehicle and Pedro and Gustavo did their best in order to make that happen. I had a great experience and got exactly what I came in for.
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
RELIABILITY & PERFORMANCE
by TARGA 157 from Dallas, Tx.
November 8, 2018
i bought this car brand new and have really met all my expectations. The only thing is that Lexus are proud of their vehicles that is why you pay for the price. I traded this in now for a Lexus GX460. Once you have own a Lexus, you will never buy other vehicles.
Peter is not a car salesman he is a.caring helpful person genuinely offering service above and beyond what is normal Highly recommend doing business with him
Best Luxury Value
by Murphy S. from Baltimore, MD
August 13, 2018
Very smooth ride with a very quiet interior. Reliable, looks great and uses regular gasoline. This is the best luxury value and Lexus has outstanding customer service not to mention the car has all the safety features and the Mark Levinson Surround Sound is awesome!
Lexus of Clearwater is excellent for customer service and maintenance. The loaner program could not be easier. Thanks again for another pleasant experience.
by ST from USA
November 28, 2018
What's there not to like, soft ride, good acceleration and braking, fit and finish is second to none, mechanically similar to Avalon, easy and cheap to get it fixed if needed. Uses regular unleaded which is big plus. One of the best warranties out there although I doubt you'll be needing it, very reliable.
As usual, the best all around service I've ever experienced.
I got the best deal!
by Ztorres from Lynnwood, WA
October 21, 2018
I absolutely love everything about my car and my whole purchase experience. The salesman Alex Robles made it so easy for me to get the car I wanted and at a great price. I cannot complain. I will be back again when I need a new car.
As usual, my experience was great. All the necessary repairs were made and my car was ready when promised. My service provider, Alex, always lets me know what needs to be done ahead of time so I can be prepared. I have never had a bad experience at Lexus of Clearwater.
Love My Car!!!
by TNVolsFan from Alcoa, TN
October 7, 2018
This cars meets all my needs and expectations. Drove it home from Florida and enjoyed every minute of the ride home. Good on gas, smooth ride and all the features are great. Has the power and more for my needs. Very pretty and stylish. Great preforming car.
From the moment you phone to make your appointment the whole process was a pleasure. You drive right in and are greeted by a great group of people. They contact your service advisor who meets with you to discuss what services are needed and the cost. He will advise you the length of time for the service. You can wait in the comfortable lounge or they can shuttle you to the mall. My car was done quickly and washed and vacuumed before returned to me.
Michelle Sofarelli, Guest Services and Jasmine, Customer Relations Manager both did an outstanding job assisting me, the customer, in setting up my service appointment, answering all my questions and following up on my service. Thank you....Michelle and Jasmine...excellent!!!
The sales associate was very professional and attentive. He understood his product and was able to answer all questions. The only negative was the length of time required to complete the transaction. I did not have a trade and did not Finance. We were in the dealership for over 5 hours which included a short test drive.
I have always enjoyed coming to Lexus of Clearwater. The people are very friendly, polite and professional. I bought my first Lexus from this dealer in 2006. Eric Almberg is our service advisor and he doesn’t excellent job. He is also very friendly and knowledgeable. I plan to buy my next car from this dealership in 2019.
From the time i called and talked to Justin in parts then my service advisor Chris and the nice gentleman who greeted me named Alan; everything with my experience was fabulous. Chris kept me informed, called me back many times to answer my questions, kept me informed all day.long on the status of the repairs. CHRIS IS EXCELLENT and Justin was most helpful too. I had given up on working with a lexus service dept after so many bad experiences at lexus of tampabay. Now I had a reason to keep visiting lexus for my services.
Best purchase I ever made
by Elizabeth from Poinciana
November 25, 2018
Iwas always impressed with Lexus and when the opportunity came to buy one, I did. Have been totally satisfied since the day I drove it off the lot.
Just purchased a 2018 certified pre-owned Buick LaCrosse Essence yesterday. The whole experience was non-stressful and enjoyable. Chris, Dave, and Bert were exceptionally professional and pleasant to work with! Many thanks for such a positive transaction, Jacqueline H.
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