We bought a 2019 NX 300 in silver with black interior on Nov 19, 2018. Bob Delaney worked with us the most with pricing from Randy for Costco members. Bob was great-pleasant, patient and more than helpful with my disabled husband. He went the extra mile to make our experience pleasant. I was not looking forward to purchasing a new car as in the past they have not been pleasant. Although we were there for 5 hours (which is too long)it was well paced until the last hour when we all became tired. Alan in finance was helpful in offering a lease option we hadn't considered which we took. We're so glad that Carlsbad Lexus was a Costco approved agency as we live in Carlsbad and it saved us from running around the county. Thank you.
While searching for a certified pre-owned Lexus, I found Lexus Carlsbad had a 2016 Lexus GX460 (Premium Package) and decided to go visit the dealer to take a test ride and look the vehicle over. The Used Car Manager (Ted) and Salesman (Rick) was nothing less than exceptional service and care.
This is my third Lexus (two new, one used) purchase from Lexus Carlsbad since 2005. Why? Because the sales people are not those of typical sale people from other dealers - they are honest and do not apply any pressure to make you feel uncomfortable or push you into a sale. Ted and Rick were the best ever encountered and I truly appreciate their patience answering my questions and working mutually toward the purchase.
I purchased the Certified Pre-owned (CPO) 2016 Lexus GX460 (Premium package) that had 35k miles on October 22, 2018 and "enjoyed" every minute with Ted and Rick.
I highly recommend you visit Lexus Carlsbad and ask for Ted or Rick (if looking for a used vehicle. I'm sure Rick will have his fruit basket and Ted will have his humor and both will to share with you.
Thank you Lexus Escondido!!! I just leased a Lexus NX 300 F Sport from Lexus. My salesman were Attila Vecsernyes and Randy Knight. They took their time showing me how everything works and also did a test drive with me. Robert Averill came in and did a great job getting the numbers I needed on the lease. Marque Piekaar is a real sweet lady that wrote up the contract. Lexus Escondido took care of all the details and made it real easy to purchase the car. I will always be a customer and better yet tell anyone interested in a Lexus car to visit Lexus Escondido. Mark Jordan
My daughter purchased two vehicles from Escondido Lexus and I already owned a Lexus (which I purchased from a Northern California dealer, years ago).It was now time for me to purchase again, so my first choice was to work with Lexus Escondido. Although the process took a little longer than I would have liked, they did quickly wrap things up once I asked. Sales consultant, Steve Knox, who we had planned on working with, was out for the day so he referred us to work with Scott Hillier. Scott was very knowledgeable about all of the cars and took just the right amount of time to explain the features we were interested in. Sammy Doumit, Sales Manager was extremely accommodating and genuinely wanted to earn our business. He listened to our needs and quickly worked with us. Can't wait to work with them again!
My girlfriend and I are expecting a baby so we needed a new car that's bigger. We've always been a fan of Lexus and both drive one. We've shopped around and finally decided to close the deal with Howard at the Escondido Lexus dealership because he has gone out of his way to help us with everything that he can. Not only given is an incredible deal, but also did what he could to keep my monthly payment low. We will definitely come back to buy another Lexus for myself in the future since this one is for my girlfriend and our new baby. Thank you Howard for everything. Sincerely, Tuan & Christine
Great experience buying a Lexus at Lexus Escondido
by Jerry & Nancy Bransford from Escondido, CA
June 26, 2018
My wife & I had a superb buying experience at Lexus Escondido. The entire staff is courteous and attentive and our salesman Steve Knox was great to work with. Steve and the staff truly gave us a great experience, we are so happy with everything and the Lexus we bought is beautiful! Kudos to this dealership for truly making the buying experience a pleasant one.
From the moment we arrived the experience was exactly what we should expect from a premium brand like Lexus. The entire process was great, and everyone we interacted with was pleasant, and professional. The sales consultant Omid was great, made us feel comfortable, and at ease with the entire purchase. I will recommend everyone to take the short drive north to experience the difference. I have purchased a few Lexus vehicles from other local dealers, and you have got them beat hands down. Great job!!
Phil was great to work with and who said to me; "... buy the car you really want and enjoy driving, and you'll never regret it ..." And, although I paid a few thousand more for the RX 350 Sport over the standard RX 350, the generous rebate/discounts and the professionalism of Bob Averill and Phil Cabuzzi, made the whole car buying experience painless and enjoyable. Word of mouth is your best advertisement and I'll pass the word.
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