I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I am very surprised by the previous negative comment and I can only wonder why people would leave them anonymously, could it be a competitor or ex-employee? I am only guessing because we purchased our car from this dealer several years ago and continue to have our maintenance and repairs performed at Lexus of Riverside. From the moment we stepped into the dealership to current day, we continue to have positive visits. Robert, our service advisor continues to make sure we are completely happy with everything they do for us and their prices are comparable to other dealerships.
Ali Moallem is absolutely incredible. He is a true professional and goes above & beyond for his customers. He listens, is attentive to your needs, and makes the leasing/buying experience smooth. This is the first car for my Sister in Law and second car in my family leasing from Ali, and he is truly the reason I continue to remain loyal to Lexus. As a person in the sales/service industry, I am personally wowed by his people skills, and ability to connect with his audience. I would recommend anyone to see Ali Moallem at Newport Lexus. You (Ali) have certainly made us a customer for life, definitely worth our time and drive from our home in Mission Viejo. I must say Matt Mahjoob was the great person in the finance department.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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