You have always handled our car issues with the upmost professionalism. This is our first Lexus, even better than the car is the service. Facility very well planned out, easy to navigate. Suggestion would be to offer training sessions due to the complex nature of the cars features. I think many don't understand so many of the features, and don't know how to use them.
Very pleased with help I received from salesman Tom Wombacher. Facility was very pleasing and I was welcomed each time I visited with very friendly persons at the help desk. Tom was especially helpful in answering all my questions and guiding through the lease process.
I think Auto Wholesale is a smart business model for selling cars. First of all , the owner finds top notch cars and prices them reasonably. There is no sales pressure at all. As a matter of fact , I got to the showroom late in the day and wasn???t intending on buying. After I test drone the car I decided I did want it, but didn???t have my checkbook. The salesman let me take the car home and I returned to pay him the next day. Talk about hassle free service. And I purchased an extended warranty for 2/3 less than what a big dealership in town was going to sell me. I???m very pleased with Auto Wholesale and will be recommending it to anyone I know who needs to purchase a car. Cannot comment on quality of work as have not had to have any work done on my new vehicle.
Dan Rusinik is our choice for our service maintenance. He is very knowledgeable and polite. He seems to know almost everything about the technologic aspect of our Lexus 5x 350L. We had some problem with the passenger door not locking. He fixed it and also showed us how to do it our selves. A picture is worth a thousand words. We recommend him highly. Sharon and Richard Jenson
Felicia was very pleasant and responsive. The dealership found the right used car for me. Joe, the manager, & Bruce and Mike were very friendly and helpful. They made the process comfortable and efficient.
Went to Lexus to look at CPO cars. Ernie was very professional, answered my questions and presented options. I had intended to just look, but by the end of our conversation I bought a new Lexus. Very pleased with it.
I’ve been buying new cars for more than 40 years and this is the first time I really enjoyed the process primarily because of Ernie, my sales rep. He was very professional and also kind and very helpful. I would recommend him to anyone.
Jeff and his team are the besr to work with! Always customer needs and lifestyle in the forefront. They always make sure the vehicle is Perfect. I wouldn???t even consider buying one of my most important and expensive possessions from anybody else. I trust him implicitly.
Nice comfortable facility. Friendly staff. Good location. Loaner car if needed. No high pressure sales so the whole experience was very pleasant. If you are looking for a Lexus this is a nice place to shop.
I loved working with George Galicia. He was so professional and answered all our questions. The whole experience was wonderful. The staff are very friendly and they didn't pressure us one bit. That is my biggest turn off. I will recommend this dealership to all my friends and family. Thank you so much. But most of all I love the SUV that we purchased for Fresno Lexus.
Got my car from Jeremy in 2016. He???s great to work with, very patient, professional, and takes good care of his clients. He even follows-up with us 2 years later :). If I???m ever in the market for another Lexus, Jeremy is my go-to. Will definitely recommend him to anyone looking for great customer service! Thanks Jeremy :)
The customer service that Mike Huttleston provides is top notch. He is friendly and makes you feel comfortable and not rushed. We mentioned that we had a stain on the interior roof of the car and he had his detail people remove it when we took the car in for the 25,000 mile checkup.
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