Jon Sanchez exceeded my expectations. I rarely buy cars and when I do it's always a stressful experience. He made me feel comfortable and really expressed his knowledge of the Lexus vehicle line up. The only reason I would return and or refer my friends here is because of him.
Just wanted to say thank you to a great purchasing experience with Ryan McKinnon. Ryan went out of his way to advise us on the purchase and make sure everything was ready for us. Driving 6 plus hours was hectic, but he really make us feel comfortable about our purchase. Love our car, thank you so much!
Pleasant experience at Thompson Lexus Willow Grove
by R and S from Lebanon, Pa
July 28, 2018
We drove an hour and a half to visit this dealership. I called ahead of time and was greeted on the phone by Joe Troutman, a salesman at the dealership. He made sure the car was there and pulled it aside while we drove there. Once there it was a smooth process and we ended up buying a 2013 Ford Explorer in great condition. Joe even met us there on a Thursday which was his day off. Super new and clean Lexus dealership if in need of a Lexus.
My used car search on cars.com brought me here.
Everybody at Thompson, from start to finish, was very friendly and helpful.
It didn't matter that I was there to buy a pre-owned Nissan, not a Lexus.
I received nothing but courtesy and respect from all with whom I interacted.
Every time I was there, everybody said "hi" and offered me a drink or snack from the open kitchen in this beautifully designed and appointed dealership.
Purchased a 2016 Infinity QX60 and very impressed with the quality and overall workmanship of the vehicle. Ross an exceptional sales person and made me feel at ease going through the process of this purchase. During my research of recondition titles it was difficult finding leaning institutes that would provide the necessary financing but Ross was very helpful there. I would recommend an extended warranty for peace of mind. Overall experience GREAT!!! And I plan to go back for the wife.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.