I loved working with George Galicia. He was so professional and answered all our questions. The whole experience was wonderful. The staff are very friendly and they didn't pressure us one bit. That is my biggest turn off. I will recommend this dealership to all my friends and family. Thank you so much. But most of all I love the SUV that we purchased for Fresno Lexus.
Nice comfortable facility. Friendly staff. Good location. Loaner car if needed. No high pressure sales so the whole experience was very pleasant. If you are looking for a Lexus this is a nice place to shop.
Samantha Terry was very accommodating and easy to work with. We were able to come to a fair deal on our 2010 Prius. I will not hesitate to visit Lexus of Chandler in the future. This was my second time purchasing from a Penske dealership, and both were pleasant experiences.
The customer service that Mike Huttleston provides is top notch. He is friendly and makes you feel comfortable and not rushed. We mentioned that we had a stain on the interior roof of the car and he had his detail people remove it when we took the car in for the 25,000 mile checkup.
Got my car from Jeremy in 2016. He???s great to work with, very patient, professional, and takes good care of his clients. He even follows-up with us 2 years later :). If I???m ever in the market for another Lexus, Jeremy is my go-to. Will definitely recommend him to anyone looking for great customer service! Thanks Jeremy :)
This is the way the car buying experience should be. Lukas Johnson walked us through the process without the typical "buy now" pressure, arranged financing, and personally handled the delivery of our perfectly detailed new car. If you're looking for a knowledgeable, friendly, professional and enthusiastic Porsche ambassador, Lukas is your man.
Very pleased with help I received from salesman Tom Wombacher. Facility was very pleasing and I was welcomed each time I visited with very friendly persons at the help desk. Tom was especially helpful in answering all my questions and guiding through the lease process.
I found a vehicle online that I was interested in and I was able to make the entire deal including my trade in sight unseen.
I arrived to finish the deal and no shocks or surprises. They were honest about all the fees and I was honest about the condition of my trade it and that helped seal a great deal for my family and helped sell another vehicle.
I had been per-approved to buy but they actually found a better deal with a financing option they offered. I was surprised because that has never happened before with my bank. And again this was over email and phone calls.
The staff was friendly, the facility much nicer than any of dealers in Indy I had visited and I couldn't have asked for a better experience.
Greg and Devyn are both wonderful. Greg has so much knowledge and experience that he made us feel right away that we were in the best of hands. We especially liked that he wasnt pushy and he spent a great deal of time making sure that we were truly satisfied. Devyn was top notch too. An expert at helping us old fogies with the fancy new technology, and just as patient, efficient and pleasant as can be. Both were exemplary, and we can assure you, you wont be disappointed.
I live 80+ miles from this dealership. This is my 3rd LEXUS purchased from this dealership even though I live within 4 miles another LEXUS dealer. All of the information I needed about my new car was furnished to me either by phone or the Internet. The final purchase agreements were made prior to my driving to Newport News. All I had to do was go down to the dealer, sign the necessary paperwork and drive away with my new car. Everything I wanted was ready and waiting for me when I arrived. It doesn't get any easier than that. Mohamad Mayassi, along with other supporting staff members met and kept all promises and commitments made over the phone. They even thought of a number of miscellaneous things that I would want or need that I had forgotten to mention.
Felicia was very pleasant and responsive. The dealership found the right used car for me. Joe, the manager, & Bruce and Mike were very friendly and helpful. They made the process comfortable and efficient.
Went to Lexus to look at CPO cars. Ernie was very professional, answered my questions and presented options. I had intended to just look, but by the end of our conversation I bought a new Lexus. Very pleased with it.
I’ve been buying new cars for more than 40 years and this is the first time I really enjoyed the process primarily because of Ernie, my sales rep. He was very professional and also kind and very helpful. I would recommend him to anyone.
Ernie was the most professional and thorough salesman I have ever dealt with- wonderful experience. Knowledgeable, no pressure-follow through and follow up would recommend Ernie to anyone
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