After I enter my info sale people keep email me and calling me. I think they are desperate want to get sales
Couple of disappointments
by Guido from DUNMORE, PA
January 1, 2019
This is my 5th Lexus ES (2018 ES 350). Excellent car. Never had a problem with any of them. However I do have some gripes. They are management related, not a fault of the car. For the 1st year, I was able to use the remote cellphone app which enabled me to check my car's location, start the car remotely, etc. After the 1st year the remote app stopped working & I was told I could pay a monthly fee to reactivate it. This rubs me the wrong way. That app should be included for as long as the 1st owner has the car. The other gripe I have is the remote start would work from the key fob by pressing a specific key sequence. That also stopped working after the 1st year. Even when it did work, the car would shut off as soon as you opened a door. That doesn't make sense. The problem this causes is that I have a one-car garage. I keep the Lexus in the garage so it is not a huge issue. However my wife has a Lincoln SUV which we keep parked outside. We live in PA where winters can be cold. My wife uses the remote starter all the time. She will be trading her car in next year & I suggested she get a Lexus SUV. She said absolutely not because she can't live without the remote starter Especially one that turns off when you open a door. Most definitely a LOST SALE.
We purchased a certified pre-owned NX from this dealership in Tucson. Everything went extremely well. Joli our salesperson made all the necessary arrangements for our purchase. My husband drive the car back to Texas and she even had a large snack bag and water bottles to take with him on the trip. The car was for me and joli sent roses with him! Nice touch :))). This was the car we wanted with low mileage and the buying and financing process was very easy. We had attempted to purchase a car from a Lexus dealership in California and it was it was a very poor experience. All is well that ends well because we ended up at Lexus of Tucson Automall!
rides like a truck! What happened to good shocks?
by disappointed from Texas,
November 8, 2018
Hate the feel of road bumps--rides like a truck--like there are no shocks underneath the body of the car--rides no better than all the autos on the market--feels worse than a truck--in fact trucks some trucks ride softer than the sedans of today--needs a car that rides like the cars of yesterday! needs seats to go up more for short people. need heads up speed restored and side view flashers to show at inside edges of the side view mirrors. Two safety items are needed much more than air conditioned seats & warmed steering wheels. Get with it car makers--put the safety items in instead of the stupid rarely used stuff.
Todd was very easy to work with. He found the car I was looking for and worked with me on the deal.
Comfortable car, excellent drive
by Izabella from Forest Hills, NY
October 31, 2018
Very comfortable car. Has good spacious trunk. Beautiful inside and outside. Smooth ride. The sound system, the push to start, keyless entry and the application from lexus enform to remote start the vehicle could not do better!
Jolie did a great job. After a 3 minute interview she knew exactly what type of auto we needed and what kind of deal we wanted. 20 minutes later the deal was done. All went well. Jolie exceeded our expectations.
Will strongly recommend her to our friends.
A. Guevara MD
Great car with a great performance
by JANGEL1 from Johnston RI,
October 29, 2018
This car is very comfortable and quiet. Plenty of leg room and loaded with features. I have only had it 4 weeks, but I truly enjoy the experience it provides
I purchased my first new Lexus RX350 at Lexus of Tucson on Speedway. The entire staff was patient and friendly. The sales person I worked with Mr. Christopher Andrews. He is very friendly, patient, professional and knowledgeable. The entire process was most pleasant with respect, unlike any prior experience at a car dealership. I Highly recommend Christopher Andrews and the dealership of Lexus of Tucson on Speedway.
Great looking car, smooth drive. Very responsive
by Tegusboy from St Louis
October 22, 2018
We are very satisfied with this auto and the dealership. That car is the right size and offered all the comfort and smooth ride we need
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