Great buying experience, great team, including Chris and Lill in service and Wayne in the body shop. Love my continental. Someone hit it when it was only 6 mos old. You think it will never be like new . . . 18 mos after repairs and it's still driving like new. I'll purchase from them again!
Brian and Phil were great in helping decide on my car of choose. No pushy salesmanship, very friendly and the selection of used cars were anything but junk! These guys will be my car dealers from here on out. I highly recommend if you are looking for a good quality used car, great price, and exceptional salesmanship don't bother going anywhere else. Brian and Phil are eager to give top notch customer satisfaction.
I live 80+ miles from this dealership. This is my 3rd LEXUS purchased from this dealership even though I live within 4 miles another LEXUS dealer. All of the information I needed about my new car was furnished to me either by phone or the Internet. The final purchase agreements were made prior to my driving to Newport News. All I had to do was go down to the dealer, sign the necessary paperwork and drive away with my new car. Everything I wanted was ready and waiting for me when I arrived. It doesn't get any easier than that. Mohamad Mayassi, along with other supporting staff members met and kept all promises and commitments made over the phone. They even thought of a number of miscellaneous things that I would want or need that I had forgotten to mention.
I'd never purchased a car from a dealer out of my area after finding it on the Internet. Nine Stars made the process very comfortable and easy. The car was in excellent condition (I had it reviewed by an independent mechanic). The price was fair, and the whole process took no more than a half hour total. They just need a little more space for customer parking and to move vehicles around. Overall, I was very pleased and would go there first when looking for my next car!
Pick your vehicle, fill out the credit app online for approval in minutes. I was in and out in no time, the quickest financing at any dealership I have ever been to! Great service! Great prices! Great vehicles!
After getting rid of my Buick enclave because of endless problems,needed something more reliable. They had exactly what I was looking for and more options on the lot within price range. They have good quality cars, nice laid back salesman. Worked with me and held the car. Had a 360 point inspection by mechanic and came back no problems which was good to hear. Y'all give them a chance before going anywhere else.
There are so many reasons why I would recommend anyone to go to Luxury Motors Outlet. They are so nice and down to earth! The entire process was a breeze. Great Customer Service! Very satisfied with my purchase.
Adam and Glenn are great to deal with. No pressure to buy. Test drove the vehicle I was looking for within 5 mins of being on the lot and had paper work done shortly after. Took less than an hour and I got a great deal on a 1 owner low mileage Ford Fusion. Sending anyone I know to Kroll Auto. Never had an easier more up front buying experience.
very satisfied for the second time in two years!!!
by Loel S from Sioux City IA
June 13, 2014
My son just purchased a used Escalade there, and about a year ago I purchased a used Expedition. I was very satisfied with price and quality in both transactions. I feel we received good value at a fair price! They did a good job, and I would definitely go back whenever we need a vehicle!!!
Jeff and his team are the besr to work with! Always customer needs and lifestyle in the forefront. They always make sure the vehicle is Perfect. I wouldn???t even consider buying one of my most important and expensive possessions from anybody else. I trust him implicitly.
Friendly, fair pricing and no pressure. I test drove on my own and there was no urgency to buy. I worked with Frank. We negotiated over the phone, took less than 10 mins, and Frank had my paperwork ready upon arriving and took less than 15 mins to sign. Unfortunately, after taking the 2015 A4 premium plus with manual transmission home, the pedals gave me issues with my knees. I talked to Frank and Stu (owner), both gave me a fair price to return to A4 for another purchase. These guys are classy salesmen. Again, their pricing is fair and there is no pressure to buy.
I have got to say buying a car from Dave and the folks at the car connection was by far the best buying experience I have had!!
no pushy salesperson, no wasting time. they let me go to the car i liked
asked if i wanted to have a look inside, Dave got the keys, told me a little bit about it, asked if i would like to drive. test drove it and loved it and made the deal without any hassle whatsoever!! they even let me drive off with my new car on a sunday when all banks and credit unions are closed
(i had been pre-approved) and could not confirm.
Dave and Cale, my hats off to you both!!
keep up the good word and expect more
business from me and friends
Thank You both for the wonderful customer service!!
2015 Buick Encore
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