Some of the friendliest staff I have ever worked with. Brian was great and made everything really nice and easy for me. I was not able to purchase a car at that time but when I am ready I will definitely go back.
Gil my salesperson was just great to deal with. I really like this dealership, because they are not like any other dealership that I have dealt with in the past. They do not high pressure you to buy a car. The credit manager was great! He went over the details of the contract and mentioned options as far as warranty, etc. No high pressure sales at this dealership. !! It is very refreshing to find a dealership like Lexus of Colorado. Highly recommend.
the following is my response to a Lexus Customer Survey that I was sent a couple of weeks after purchasing the car // survey question = What did you like the best about your dealership experience? // my answer was as follows // the entire dealership // the people I dealt with, notably my primary contact, Ken Phelps (sales consultant) - just a wonderful trustworthy guy who followed up and dealt with all my questions - he was very much on top of things - I would wholeheartedly recommend Ken to anyone looking for a Lexus, not only locally, but nationwide // everyone else I dealt with as great as well: Amy Fox (biz dev), Tim Evans (reconditioning mgr), Don DeCarlo (biz mgr), Kalib Steele (delivery specialist) // there was a sense of geniality amongst the staff - it was very pleasant being there // the car was delivered looking immaculate inside & out // a couple of minor issues with the vehicle where dealt with quickly and to my satisfaction // it's hard to believe I received such quality attention and service just for purchasing a used 5 year old Lexus ES 350 // one can safely buy a car sight unseen from out-of-state as I did because of their trustworthiness // based on my experience, Kuni Lexus is a 10/10 dealership
The service department always delivers ahead of schedule and complete.
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