Xellent service , very good sales staff and managers
Silky Smooth Ride
by Arnold23 from Miami FL
November 26, 2018
This is a smooth way to get around town. If you set it to sport you can feel how more aggressive driving can be but I rarely use it. My GS has the standard 12 speakers and it sounds great. Love this car!
Samantha replied right away. We arranged to test drive that weekend and purchased the car. Sam was fantastic! She was professional, friendly and very personable. Great experience. I would definitely recommend her and her staff.
by haiglebomb from durham, nc
November 28, 2018
Only two negatives about this car are the gas mileage and the infotainment system. It begs you to punch the gas, so I've had trouble getting my average MPG over 20. The infotainment system seems a bit outdated, even for a 2015, but having a super modern infotainment system wasn't high on my list of needs/wants during my shopping experience.
Other than that, it is absolutely fantastic. Smooth, quiet, fast (not overly quick though), comfortable.
Laid back experience.
Cars are as is-what you see is what you get.
The van we looked at was missing some components and the CD player didn’t appear to work. No negotiation, just if you like it great, if not keep looking.
Sales folks are straight forward-no one is making a new best friend but they are courteous.
Most reliable car I Have driven
by lexusfun from Fishers IN
December 14, 2018
This car is wonderful , met all my comfort needs , smooth ride, exterior and interior is in perfect shape, low mileage, has 2 keys
I would give them 10 stars if I could. I have purchased 2 vehicles from this location and have my entire family shopping here! Great service and follow up! Great used cars here! My family and I will shop for out vehicles here from now on!
Lexus are bulletproof, they are the best!
by JoyceC from Melbourne, Fl
December 3, 2018
This is my 6th Lexus, would never own any other car. This one is GS 350 F Sport and has all the options my LS had but a little smaller, no problem since it’s just me. Extremely happy with the 3 1/2 year warranty and 4 maintenance trips free.
Highly recommend Rich @ Lexus Concord!
Knowledgeable, fair, and professional
Enjoyed the buying process
Excellent combination of style and performance
by 50 Somethings from Louisville, Ky
November 20, 2018
We almost bought an Audi A7. Our GS 350 AWD is the perfect combination of performance, style and reliability. The 306 HP and "Sports" mode really is awesome, not just another switch. It actually is a rush.
I was car shopping for something I really wanted and this dealer had it available. It was like fate to me because the car was right in front of the lot like it was waiting for me. I finally just had to have it. Went for a test drive and everything seemed great because Im driving a dream car. I did look up reviews on the dealership before I went to look at the car in the first place. I talked to manager and willing to move forward right there. I went back the very next day and started credit and finance terms. Took my license and insurance for copy (which you need full coverage to finance, btw) and realized later that they forgot to give it back and got a text days later that they had it safe for me. Went down to finance and did more paperwork and signing there after sitting in the lounge, having a half cup of coffee while waiting beforehand. The process takes time but they moved in a timely manner. In the end, the car was discounted to an amount because there were a few things dismantled and two repairs that need to be done. The car was waiting for me with stickers off from the detail shop. They didn't do a great job there because there was some car fur inside the top part of the arm rest mantle and the floor cover that says something like "dealer must remove plastic wrap" was still there. I am getting cilajet on the inside and outside of the car that protects paint and interior and they already knew that's what I wanted. I got a nice full tank of gas driving out of there! Buying my first car was fairly easy and exciting
by R in DC from Washington DC
November 7, 2018
Comfortable and reliable car-relatively sporty in F Sport trim. Downsides are terrible fuel economy and a user interface that is less than intuitive. Roomy and attractive.
I was contacted by someone at this dealership. I forgot her name, but she was extremely polite. She inquired about my shopping for a 2014 Lexus and i unfortunately had to tell her that i had already purchased my car. She was still polite and congratulated me on my new vehicle even though she was obviously looking to sell me a car. She thanked me for my time and we concluded the conversation. Very nice and polite.
excellent car to own
by Rick T from oceanside ,ca
October 18, 2018
most fun car i have owned , excellent performance in the F- sport .. handles great good looking comfortable , just an overall great car ...
We recently purchased a certified pre-owned Lexus RX350 from Lexus of Concord. We got an excellent price and George was amazing! We couldn't be happier with our new RX. We will definitely be checking with George again at the end of the year when it's time to upgrade our GS. THANK YOU GEORGE!!!
Love it so far
by Sophie from Atlanta
October 13, 2018
I'm 6 feet tall. I have a lot of room. The drive is great. The interior and exterior is very stylish. If I could change one thing the interior display would be a touch screen instead of a mouse pad
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