The sales Terry Hart was wonderful he answered all my questions and I never felt pressured into buying the car I told him what I wanted and the color I wanted he made sure I was pleased and satisfied with my purchase have no complaints Great job Terry Hart
Love it so far
by Sophie from Atlanta
October 13, 2018
I'm 6 feet tall. I have a lot of room. The drive is great. The interior and exterior is very stylish. If I could change one thing the interior display would be a touch screen instead of a mouse pad
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
excellent car to own
by Rick T from oceanside ,ca
October 18, 2018
most fun car i have owned , excellent performance in the F- sport .. handles great good looking comfortable , just an overall great car ...
My visit to the location was Pleasant. Excellent customer service from the time you drive in and walk into the waiting area. Keep up the good work Guys!
by haiglebomb from durham, nc
November 28, 2018
Only two negatives about this car are the gas mileage and the infotainment system. It begs you to punch the gas, so I've had trouble getting my average MPG over 20. The infotainment system seems a bit outdated, even for a 2015, but having a super modern infotainment system wasn't high on my list of needs/wants during my shopping experience.
Other than that, it is absolutely fantastic. Smooth, quiet, fast (not overly quick though), comfortable.
The facility is going through a remodel but its not too bad. Im sure the finished product will look really nice!
Silky Smooth Ride
by Arnold23 from Miami FL
November 26, 2018
This is a smooth way to get around town. If you set it to sport you can feel how more aggressive driving can be but I rarely use it. My GS has the standard 12 speakers and it sounds great. Love this car!
No gimmicks - smooth expedient process, and friendly courteous people at this dealership. The best car buying experience I've ever encountered.
Excellent combination of style and performance
by 50 Somethings from Louisville, Ky
November 20, 2018
We almost bought an Audi A7. Our GS 350 AWD is the perfect combination of performance, style and reliability. The 306 HP and "Sports" mode really is awesome, not just another switch. It actually is a rush.
Great experience with Deb, she took her time and knew our needs. Very friendly and totally helpful. Also dealing with Chip Reuter was pleasant and helpful. Got us in the right car. We now own two Hyundias! Our first is nine years old both from Jones Junction.
Service was quick and complete. Even serve refreshments while you wait. Leon was my service writer and he did a professional, courteous job. Very knowledgeable and answered my questions. Would highly recommend.
I bought a Lexus ES350 from this dealer. Mathew promptly responded to my email. Then I had a very good experience dealing with AJ during the deal and after sale. They all are very professional and friendly. Smooth transactions. I am sure I will be returning to them for future cars.
Most reliable car I Have driven
by lexusfun from Fishers IN
December 14, 2018
This car is wonderful , met all my comfort needs , smooth ride, exterior and interior is in perfect shape, low mileage, has 2 keys
I bought a BMW 650Xi from AJ. He was good an answering questions fast and never pushy. I had the car shipped which made me nervous with out ever seeing the car but the 10 return policy gave me the confidence to try. AJ was great in following up and when one of the tires was damaged and we missed it or in shipping he agreed to replace it. They really went above an beyond to make sure that the car meet expectations. There were a a couple small issues like a knob that didn't turn well that the original warranty covered but if it didn't I am confident they would have taken care of it
Lexus are bulletproof, they are the best!
by JoyceC from Melbourne, Fl
December 3, 2018
This is my 6th Lexus, would never own any other car. This one is GS 350 F Sport and has all the options my LS had but a little smaller, no problem since it’s just me. Extremely happy with the 3 1/2 year warranty and 4 maintenance trips free.
Really enjoyed working with Darcars VW. Eduardo was a great salesman, finance was quick & hassle free. I???ll be going back for the R model
Best car I’ve owned
by Arthur from WA
August 20, 2018
From the first test drive I knew I wanted this car. It’s so comfortable and the best part for me was that it has a/c in the seats. The sounds system is amazing. Also u have the speed if u need it. The car drives so smooth and u can’t hear much outside noise. Also it’s a awd but yet had a chance to test it out.
I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
Leo Inglesby helped me to purchase my new Lexus RX 350. He is an excellent and knowledgeable sales person. He was very friendly and patient , and answered all my questions and tried to accommodate all my wishes. I would recommend him very much, and I would love to go and see him whenever I go for my car service.
My Service Counselor Andy Yankavich always goes beyond the expected and provides outstanding customer service. His consistency is the reason I continue to use Lexus of Rockville to service both my Lexus vehicles.
I worked with AJ and the Tricars team to buy a used Infinity Q50. Overall great experience. They replied to my inquiry within hours and the next day I was at the dealership and drove away with my new car. AJ made the whole process easy and quick. The cars at Tricars seem to be of great quality. I have had my car for a month now and have had no issues, they even had new tires on the car.
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