Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
I was looking for a truck and I was browsing through CarGurus and saw a Toyota Tacoma limited 16 for sale. Ron contacted me and I scheduled an appointment the next day. Ron, had the car ready for me to test drive once I got there. I brought my two sister along with me . Ron and I talked about the pricing and saw that this is the best deal(as it's at the lowest price on KBB). After three hours of waiting for different banks to beat my banks offer, my bank came up on top and purchased my dream truck. I would says the only thing that got me disappointed was that I paid 33k and had 1/4 of gas. I had to go to Ron and ask him if they forgot, but Ron told me that they don't fill up used cars. Ron did fill it up to half tank but I thought spending over 33k I would get a full tank. Besides the whole gas thing my experience was great!
As returning customers we were impressed with the service we received once again! All staff is extremely courteous and attentive! Thank you for such a pleasant experience... we strongly recommend this dealership to anyone looking to purchase a new vehicle!!!
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
I returned here recently in search of a car. Kevin communicated with me via email and we worked out numbers that way which was a dream come true. Instead of the pushy dealership tactics of normal he was very frank and accommodating in helping me reach a deal. We drove in at about 5pm of a Friday and drove out with a nicely polished and waxed car in one hour. The buying process was so quick and not aggressive since they don't push all those extras on to the buyer. Even my wife was shocked at how quick everything went. They even filled up the tank before we left which was an extra special touch we weren't expecting. Will definitely be back!
I had an excellent experience at Carsmith. I was surprised because it was different than other car dealers. They treated me with respect and patiently answered my questions. Oh and the prices are fair. So weird! I think I would like to buy another car from these people.
The name of my sales man his name is Eli he was very courteous very approachable I was just strolling through the lot and he noticed me and wanted to know could help me I brought my car in to be serviced I didn’t bring my car in to get a new car but after dealing with Eli and having conversations with him I bought a new car he’s an excellent salesman he’s courteous he’s top-notch he is warm he’s friendly he’s not pushy he’s an excellent sales person smile on his face I wished all the salesman could be like him maybe they would sell more cars
We saw 2015 RX 350 on line and came in to meet Jessica. Very professional and efficient. Quickly gave us an offer on our old car and deal was made. No unexpected charges or fees. All very smooth altho the number of sheets of paper we had to sign was overwhelming.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
I started car shopping and reached out to several dealers to find a new family vehicle within our budget and with the features we wanted most. Normandin defintaly delivered! Chris was just fantastic and really convinced us to make the decision to travel 2 1/2 hours to this dealership to test drive the Chrysler Pacifica we ending up purchasing. He worked on giving me options on a couple vans at the price I was looking for. He was very responsive. I had been to several (and in contact with) several dealers, but with Normandin I genuinely felt valued and respected as a customer. That meant a lot to my wife and I. We brought our 10 month old son and all of the staff were very helpful getting the process done as quickly as possible. Thi was great as well and she went the extra mile to final the paperwork and looked for better interest rates on our loan options that would best fit our budget. Overall this dealership felt like they were there not to just make a quick buck, but to truly help customers find what they're looking for at very reasonable pricing. Thank you Chris and Thi for making us very satisfied customers!
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