Johnson Lexus of Raleigh helped me find the perfect car that fits me. I would highly recommend this dealership to anyone I come in contact with.
Lexus are bulletproof, they are the best!
by JoyceC from Melbourne, Fl
December 3, 2018
This is my 6th Lexus, would never own any other car. This one is GS 350 F Sport and has all the options my LS had but a little smaller, no problem since it’s just me. Extremely happy with the 3 1/2 year warranty and 4 maintenance trips free.
Any kind of car you looking for they have it. They Cars have low miles,great price and great conditions. Also the staff is very friendly.
Silky Smooth Ride
by Arnold23 from Miami FL
November 26, 2018
This is a smooth way to get around town. If you set it to sport you can feel how more aggressive driving can be but I rarely use it. My GS has the standard 12 speakers and it sounds great. Love this car!
The most hassle-free experience I’ve ever had purchasing a car. Ahmed, Ignacio and Monica worked as a team to help me schedule my test drive, pre-purchase inspection and delivery. Price was right, and they even delivered the car to my home. Paperwork took about 10 minutes...couldn’t have been easier. And the car is terrific!
by haiglebomb from durham, nc
November 28, 2018
Only two negatives about this car are the gas mileage and the infotainment system. It begs you to punch the gas, so I've had trouble getting my average MPG over 20. The infotainment system seems a bit outdated, even for a 2015, but having a super modern infotainment system wasn't high on my list of needs/wants during my shopping experience.
Other than that, it is absolutely fantastic. Smooth, quiet, fast (not overly quick though), comfortable.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Coolguru from Columbia Sc
August 22, 2018
Love this car. I have been driving it from 1.5 years and I love the luxury in this car. It has latest features like lumbar support and new technology.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Best car I’ve owned
by Arthur from WA
August 20, 2018
From the first test drive I knew I wanted this car. It’s so comfortable and the best part for me was that it has a/c in the seats. The sounds system is amazing. Also u have the speed if u need it. The car drives so smooth and u can’t hear much outside noise. Also it’s a awd but yet had a chance to test it out.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Great experience overall. Every member of the dealership was great to work with. From the salesman to the finance guy. Overall a great experience. Would certainly recommend using Johnson Lexus. Looking forward to great service as well
Excellent combination of style and performance
by 50 Somethings from Louisville, Ky
November 20, 2018
We almost bought an Audi A7. Our GS 350 AWD is the perfect combination of performance, style and reliability. The 306 HP and "Sports" mode really is awesome, not just another switch. It actually is a rush.
I was treated like family the moment I made my first phone call. A very courteous gentleman picked me up at the airport. When I arrived I was greeted with a smile. The transaction went smoothly and I left with the quality vehicle we have been searching for months for. Jesse, Sam, Devin, Jaimie, and Azza, thank you for making this a memorable and pleasant experience.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!!
-Proud Owner of a Nissan Rogue
Travis Howard is an amazing and efficient sales associate. He took care of all of my needs. He is so polite and very efficient at his job. Bryant Brooks was very, very helpful in showing all the features on my new vehicle. I experienced an amazing visit to your establishment!!!!
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