My service representative was very informative about what they would be doing with my car to solve the problem. He stated they would have to keep it for 4-6 hours to discover the problem. Every step of the way he kept me informed of what they were finding.
I loved working with George Galicia. He was so professional and answered all our questions. The whole experience was wonderful. The staff are very friendly and they didn't pressure us one bit. That is my biggest turn off. I will recommend this dealership to all my friends and family. Thank you so much. But most of all I love the SUV that we purchased for Fresno Lexus.
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.
Jeff Gipson and Josh K. Made this a wonderful experience for buying a first car. The financial guy Brandon got me the vehicle I wanted for less than what was originally offered. All in all I would definitely come back to get my next car.
2018 IS300 Chris Ortega is Phenomenal. Words cannot express his knowledge of LEXUS in every aspect. I cannot have asked for a better experience. I highly recommend LEXUS but most of all the patience, intelligence, and kindness CHRIS exhumes. I Definitely will be referring LEXUS and Chris Ortega! Thank you for making my Dreams come true! Monica Duran
I met with Dennis DeCet, General Manager on the warranty and maintenance of my previous purchase. His knowledge and concern helped me to understand my benefits better. His manner was friendly, professional, and helpful. Another quality employee. Thanks Dennis.
My wife and are both now on our 3rd lease each all from TOP. This was vehicle number 6 and both Salesman, Zee Umar and Finance Manager, Kal Mian made it flawless, easy, and another first class experience. I am always grateful for the staff here with each visit, but this one was by far the best one yet. Thank you for great service!! I love my new Camry SE!!
We recently bought a 2007 Lexus, at Lexus of Milwaukee, and worked with Jerry Lewis and Chris White. They were both fantastic!! We were so impressed with the professional and personable way we were treated. It was a very welcoming atmosphere and a no-pressure environment. All of our questions were patiently answered. We were shown the utmost care and respect throughout the entire process. Chris and Jerry and the Lexus staff made us feel like we were purchasing a brand-new vehicle! We have already recommended them to others and are very much enjoying our new-to-us Lexus!
Our Sales consultant Brian J. Stanley was excellent.
He made the buying process quick and easy.
We left well informed about our new vehicle.
We would recommend him to our friends and family.
Pat and Bill
My vist for service at Lexus of Cherry Hill was done in their usual outstanding manner. Lexus of Cherry Hill is, and has been for the last 13 years, the auto service and sales dealer for me and will continue to be my go to place for any auto service or sales.
First time working with this dealership and Harvey Katz. It was also the first time I was leasing, rather than purchasing car outright. Thus, I had lots of questions and concerns that I was making the right decision leasing, choosing the right car which had the features I needed and, of course, getting a fair deal. Harvey extended courtesy, professionalism, honesty and flexibility to accommodate me. Once I bought the car, Jimmy Richardelli spent more time acquainting me with features in the car. He knew it all, and patiently partnered with me to get me up and running. Harvey and Jimmy are great - sending you both a hug. I'm loving the car!.
From the time i called and talked to Justin in parts then my service advisor Chris and the nice gentleman who greeted me named Alan; everything with my experience was fabulous. Chris kept me informed, called me back many times to answer my questions, kept me informed all day.long on the status of the repairs. CHRIS IS EXCELLENT and Justin was most helpful too. I had given up on working with a lexus service dept after so many bad experiences at lexus of tampabay. Now I had a reason to keep visiting lexus for my services.
I had my RX 350 serviced yesterday as I always do with Bobby King. Bobby is always Professional & Amazing. Every time I visit your dealership it???s so Beautiful, Clean & Spectacular. Excellent amenities and the most amazing customer service and Customer service experience anywhere. Thank you so much for your excellence. Thank you for your Excellence & Great Service. Even the General Manager Randy Newbold came over & said hello to make sure everything was exceptional. When My Vehicle was ready it was in the delivery area all shined up with 2 bottles of water for my wife & I. What an Amazing Dealership😀
In for my RX350 60k mile service. This dealer is the best. My service manager, Heath Bradburn, greeted me right away and was very thorough in reviewing and discussing my service needs. Heath explains everything in plain terms, while making you very comfortable while you wait. The technician, Kyle Hyer, serviced my Vehicle today and did a thorough check out. I love this dealership! It is easily accessible and state of the art. Everyone is friendly, knowledgeable, and helpful. If you want best in class sales and service give Lexus of Wesley Chapel a try.
I bought a red 2016 Lexus IS for my daughter on Tuesday. They gave me a great price and made the process smooth. I am a happy customer.
No exact matches
We increased your search radius to all miles in order to show you results.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.