You have always handled our car issues with the upmost professionalism. This is our first Lexus, even better than the car is the service. Facility very well planned out, easy to navigate. Suggestion would be to offer training sessions due to the complex nature of the cars features. I think many don't understand so many of the features, and don't know how to use them.
This is the second one I have bought.
by Marlena from Acme PA
January 11, 2019
This is the second one I have owned, I still have the 15 year old one and it still in perfect condition and passes inspections every year.
Always have good, pleasant experience. Frank Schmidt is a wonderful service representative. Have been with Lexus for the past 15 years, love the quality of Lexus, looking forward many more years to come
Love My Car!
by ReneeM from Cypress, TX
August 6, 2018
We've driven Lexus ES vehicles for the last 15 years. Super reliable product. Decided to get into something larger and chose the GX460. Very happy with the size, comfort and style!
We bought a new Lexus car online. Our sales consultant, Mr. Matt Gandy, was able quickly find the right car for us and personally delivered it to our home (~150 miles from the dealership). He helped us to complete the paperwork, introduced us to the car features, and offered further help if needed. It was really a VIP treatment. We strongly recommend this dealership for your next Lexus car purchase.
All around car for active families
by JJimenez from Palm Springs, California
July 24, 2018
This is my second GX 460. Luxury meets rugged with the perfect balance of both. We love road trips, camping, but also have to conquer the cement jungle. This car makes all this easy to handle. Love this car!
I'm from Cleveland, OH and drove all the way to Columbus to purchase my RX, even though there are three Lexus dealerships closer to me. They have an amazing inventory and the best prices in the State. Ralph was an excellent salesman, he was honest and a pleasure to work with! I highly recommend Germain Lexus of Easton for your next Lexus purchase!
Bill Hartman went to great lengths over 5 months to find the car we wanted. Would recommend him and this dealership to anyone in south central PA.
Wonderful reliable vehicle
by PatS from Federal Way, WA
December 22, 2018
This car is a very reliable vehicle with great capability in snow and challenging conditions. These cars are still made in Japan, which is a BONUS, as you get that True Japanese Quality not seen in many other vehicles. I would recommend this vehicle to anyone who wants a great vehicle.
This was the most stress-free (perhaps the only stress-free) car buying experience I've ever had. Jeff was professional, knowledgeable and really listened to what I was hoping to buy. I really can't say enough good things about Jeff, the very nice finance person (I'm sorry, I forgot her name), Charlie my courtesy shuttle driver (he was delightful) and everyone I came in contact with at your facility. By the way, the facility is beautiful, too. I'm looking forward to working with Kate in service again, I've always had exceptional experiences with her. The 2-year warranty, 4 complimentary services and your pick up, drop off and loaner policy is extraordinary. I feel like I got a great deal and excellent financing. It is great to be back in the Rahal family! Please consider me a customer for life. Thank you Jeff!! This entire experience was an 11 on a scale of 1-10.
Tracey M Today Assisted by Jeff Crishock
Most reliable cars
by Murfette from Pitts, PA
November 8, 2018
I had a 2004 of this car for years, so reliable, hardly had to do a thing with it and it's 15 years old, that's why I bought another one.
This is my second vehicle purchase from this dealer. They are the best in absolutely every aspect of shopping for a vehicle, new or prior owned. Every salesperson and the office/finance manager are very skilled in their positions, as well as friendly, polite, knowledgeable, and every other positive word you can use to describe someone.
by FULKNER INNFI OF WILLOW GROVE from WILLOW GROVE, PA
October 5, 2018
THE SERVICE PROVIDED WAS GREAT
THE PRICE WAS RIGHT FAIR AND HONEST
I RECEIVED FAVOR DURING THE TRANSACTION
SALES MAN AND MANAGER WAS WONDERFUL, AND THEY DID EEVERYTHING TO HELP ME GET THIS VEHICLE WITH OUT A LOAN FROM THE BANK (WHICH WAS MY REQUEST)
Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
Not the most reliable auto I’ve ever owned
by Trombone01 from Lithonia, GA
July 24, 2018
The ride is good. The appearance is excellent. The performance lacks luster. It is not what I expected. I didn’t pick that up on the test drive.
I bought my first Toyota over here and felt I got the best deal with salesman, Alex Wier. Other Toyota dealers were asking to much. I will buy my next Toyota here. I’m very happy with my purchase. Thank you
The service was great. However, not really sure why the bulb was blown. Could have been mistakenly loosen during last service. The bulb has been blown since my last service.I thought the HID bulbs last longer than 4 years and My car is garage kept.
John in Green Bay
Reason For Visit
"Simply the best!"
Keep coming back for more-
Love Cadillac's and Boucher Cadillac Waukesha is excellent.
Just purchased a new XT5 from Boucher Waukesha.
Mr Kemp and his sales team ensure a fantastic customer experience!
Thoughts that come to mind- knowledgeable, professional, fair, competitive, and consistently meets or exceeds expectations.
Skylar Rauls is exceptional in his sales approach, product knowledge, and personal skills.
I'd highly recommend this dealership if you're in the market for a vehicle.
5 star dealer!
Quality of Work
Lexus GX 460
by Kelly D from Franklin, TN
August 7, 2018
This is a superior automobile. Very comfortable, easy to handle and driving is smooth and extremely quiet. The seats are very comfortable and have many adjustments to make them fit to each person.
This place is top drawer. My salesman was Nathan Gardner. His service was outstanding.......no pressure....very informative...spent plenty of time with me. I highly recommend him.
Great Luxury SUV
by Pat Smith from Federal Way, WA
August 18, 2018
Plenty of room, lots of power and despite the large V8 engine, I have gotten average of 23 MPG on a long road trip thru numerous high mountain passes. This is a wonderful solid vehicle and a joy to drive.
Mark Langston made shopping for my new Toyota a breeze. He was knowledgable and attentive. Mark explained the various features and encouraged me to test drive different models. I was able to find the right vehical for me. Thanks Mark!
Powerful, smooth ride
by Dianna from Lexington, Ma
July 21, 2018
The 2018 Lexus 460 RX is a luxury SUV that is very comfortable with plenty of headroom. It maneuvers easily and is a joy to drive!
Mario is the guy to go to if you want a good deal! He will not let you leave without a car. ;). Tami was as also very helpful over email. She is the reason I came.
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