We walked in just wanting to go over the process so that we knew if we could work towards getting a new car. We had a car that we were upside down in and Crespino listened to what we wanted, what we hated and what we liked and found us a brand new car that would absorb the negative equity and be the perfect fit. We got a car that day. Lexus is helpful and a breath of fresh air from other dealerships that are pushy and just want your money.
I have wanted a Mustang since I was a little kid, my dream car. Rene did an outstanding job throughout the car buying process. He was friendly, patient and thorough with his information on the car. The entire expierence was great from him, to Aaron on the floor, the finance guy all the way to the manager. Very easy process and they made the numbers work for me. Great job guys!
Mark Langston made shopping for my new Toyota a breeze. He was knowledgable and attentive. Mark explained the various features and encouraged me to test drive different models. I was able to find the right vehical for me. Thanks Mark!
Being in a service related field myself, I felt I made the right decision in the vehicle and where I purchased from because of the service provided by Matt Saunders and Wendy. Had great conversations with both, as they were attentive to what I was looking for.
Just purchased a CPO Lexus from the dealership. I live in Des Moines. Dealing with Alexai and Hendrick Lexus was truly a good experience. I assumed it would be difficult dealing with an out of state dealer. Not so. No hassle and pressure and the deal was great. Would recommend both to anyone. Will shop there again.
I was completely satisfied with working with Kirk Johnson in buying a 2019 Ford Fusion.. He was able to get the best deal on the trade in on my 2013 Fusion and the the most discounts on my new car.. Kurt was also very helpful in getting the leather interior that I wanted instead of the light putty interior that the car came with. All all Kurt was very friendly and professional in the buying experience I had with Red McCombs West and I wouldn't hesitate to recommend him as a salesman for the dealership. Jim Griffin
Kim Cotter our sales representative was very helpful, friendly and patient with us. She gave us 3 different test drives in a span of 3 months without any pressure to buy. I thank her in closing the deal.
Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
Great experience working with Matt Grosko , no pressure and straight answers. We also appreciate the time Matt spent with us test driving 3 vehicles and looking at various color combinations and packages.
Great experience overall. Every member of the dealership was great to work with. From the salesman to the finance guy. Overall a great experience. Would certainly recommend using Johnson Lexus. Looking forward to great service as well
I was treated like family the moment I made my first phone call. A very courteous gentleman picked me up at the airport. When I arrived I was greeted with a smile. The transaction went smoothly and I left with the quality vehicle we have been searching for months for. Jesse, Sam, Devin, Jaimie, and Azza, thank you for making this a memorable and pleasant experience.
Smooth and friendly customer service. Steve was very knowledgeable about the cars and listened to what was important to me. I would be glad to recommend my friends and family to him!
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