Everyone was helpful and friendly. First they did an inspection of the damage, to make sure they ordered the correct parts. The parts were ordered, and I received a call when they came in. When I dropped my car off the gave me a loner car, and the next morning recieved a text that my car was ready. Overall it was a good experience.
Family SUV Love!
by OhioMom from Columbus, OH
December 14, 2018
Absolutely love the Lexus GX Luxury. We have owned several SUVS including an MDX, Explorer, Lexus RX330... This one was love as first drive. We have known Lexus to be one of the most reliable brands we have owned, but with children I didn’t want an RX again. I looked at Range Rover, Mercedes and Infiniti because we knew we wanted a larger sized SUV. I also wanted the “captain” seats in the middle. This car is loaded with features... Enough technology to make a tech loving family happy. I love the fact that I can start my car from an app. I love being high up off of the ground to see around traffic. I love the soft leather. We have had so much fun and so many compliments on this beast. Not regretting it. For those who say the ride is bumpy... it is slightly, but not more than any other pricey SUV. It’s actually pretty smooth. It’s a tall vehicle. It’s got a truck-like vibe with all of the luxury and bells and whistles you expect from Lexus. That’s what we wanted. We have the Luxury Sport package— only because this car was available. I would have been happy even without the spaceship like buttons and rear heated seats. Overall this family of four is in love.
I purchased my car at Autos Only about six months ago. I wanted to upgrade a few things and have some maintenance work done on my car. This was the best experience I have ever had with a dealer. Their service mechanics did superior work on my car. My next purchase will be at Autos Only for sure!
Luxury, looks, power & reliability
by Tom W. from Anchorage, AK
January 12, 2019
I love this vehicle. I live in Alaska so having a safe, reliable vehicle that has enough power to get you out of an unexpected off-road experience or to avoid an icy turn of events is critical. It has excellent traction control, it's powerful enough to respond quickly even at high speeds, it seats my whole family and our dog comfortably, and it looks pretty sexy too!
Had a great experience buying my dream car from here! They were very professional and courteous, answered all my questions and are very good people. My salesman was TK and he was a very nice guy, he gives back to his comuntiy witch I think is a very good quality.
Best car for my needs, no doubt !
by Mrduffer from Mission Viejo
July 4, 2018
The Lexus GX460 is an exceptional car due to its durability, endurance, comfort, features, and passenger convenience. And it holds excellent resale value because it is so well-built. This 2010 car has features that were unheard of until many years later in newer model cars. Well ahead of its time. That there are not many of these vehicles for sale, proves the high degree of customer satisfaction.
Friendly, fair pricing and no pressure. I test drove on my own and there was no urgency to buy. I worked with Frank. We negotiated over the phone, took less than 10 mins, and Frank had my paperwork ready upon arriving and took less than 15 mins to sign. Unfortunately, after taking the 2015 A4 premium plus with manual transmission home, the pedals gave me issues with my knees. I talked to Frank and Stu (owner), both gave me a fair price to return to A4 for another purchase. These guys are classy salesmen. Again, their pricing is fair and there is no pressure to buy.
I love this car!
by Sallyloubelle from Columbus,Ga.
November 16, 2018
This car exceeded my expectations. The interior is beautiful and luxurious. It has everything and more. My family absolutely loves it. I t is the perfect size.
We had a great experience buying a used car from this dealership. The salesperson was very responsive but we did not feel pressured to buy. Would recommend it to others and would buy there again.
Lexus GX 460
by Maisha from Gloucester Township, NJ
December 28, 2018
Love this SUV! Rides smooth and comfy. It's a total different experience for me and I love it. I have to get used to the size still but that slowly but surely happening. It was purchased used but looked as if it was a 2019 as opposed to 2016 with only $23K miles on it. No regrets on this Lexus and so far, others love it too!
From start to finish, Tim Staggestad and his GM, provided me with a customized experience like I have never seen during other car lease or purchase processes. They delivered on every promise and every deadline; and in the end, I can say I made a couple new friends!
17 Years of German cars, and now I love my GX!
by LuvDaf from Willoughby, Ohio
August 2, 2018
I actually have the 2018 Lexus GX 460 Luxury with Sport Package and Captains Chairs.
Pros: It handles very well for it's size and the transmission is so smooth. I LOVE the vantage point of driving this vehicle, and it's so very comfortable to drive. Very quiet interior and plenty of space for anything you need. I really love getting in my car each day! I personally like the flexibility of having a 3rd row if I have people to move, or folded down 3rd row if I have cargo. The ventilated seats are delightful and the base stereo system was a big surprise for me. It's awesome!!! Rear camera is excellent as are cross traffic sensors.
Cons: The interior does look slightly dated, but I do think the black leather helps the feel a bit. The rear wiper is silly small in range. I HATE that you can't keyless unlock the back doors without doing a front door first. Although my heaviest used Enform features work, the bonus features are 99% unreliable and buggy. Seems so silly. I do have the lovely gunmetal wheels offered with the Sport Package, but the overall wheel options are sad. Such an attractive truck but a serious lack of aesthetically pleasing wheels to complement.
All the cons aside, I truly love this truck. All of the good most definitely outweigh any of the bad for me. I hope Lexus continues the truck in their lineup, I know it's been in question for the past couple years. I think just a few minor updates could keep it a serious contender for many years to come. I couldn't find anything in the German lineups that were a combination of my price range, aesthetics and size/function. 6 VW's and 1 Mercedes down, I'm now a happy Lexus owner : )
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Just what I was looking for, comfortable, spacious
May 14, 2018
Outstanding vehicle overall, comfortable, spacious, versatile and one of the best looking SUVs out there. Engine is powerful, transmission shifts like butter and the ride is solid but very comfortable. Makes potholes disappear. Towing capacity is 6500 pounds and off-road capability is as good or better than anything in it's class.
3rd Lexus I’ve owned and definitely a truck. I drive through terrible weather at times and this will cut through anything. Great for Canada. Comfort and reliability that you would expect from Lexus. Worth every penny if you’re looking for luxury in a truck, add the high resale value on this model and it’s a no brainer For high mileage drivers. The interior could use updating but it’s part of the appeal to me. Infotainment definitely needs updating but again, it’s hardly a concession considering everything else
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Rbadtz from Houston, TX
October 23, 2018
Very reliable Lexus and great resale. Luxurious and rugged at the same time. You can go from the trail to dinner and not miss a beat.
Was in contact with Matt through out the entire Purchase and really enjoyed the effort and time he put in to help purchase the BMW. If in the field of looking to buy a vehicle contact Matt @ Bellevue Auto House.
Thanks and looking forward to owning my car for a long time.
Does not last
by email@example.com from Fort Myers
August 19, 2018
Thought it was a Quality Lexus Vehicle. I was wrong. 80,000 miles in two years, locks do not work, rear passenger floor board completely soaked every day. Will never buy another Lexus. Will go with other makes for 15-20 K less. Overall very disappointed.
This SUV is the best SUV I have owned so far. I previously owned a 2013 X5 5.0 and this one is way more comfortable on long trips. Never had any issues and currently have 30,000 miles on it since I got it brand new. I put winter tires for the snow and it drives even better when the weather gets bad here in Chicago suburbs. I highly recommend this SUV. Lexus has done everything right with this model and it looks awesome too. Pearl White with the light tan interior. Sound system is great too. Mileage sucks but that is to be expected for a SUV. Dump your mini-van and get this ride. I really like the larger tires too. No rim damage like the other luxury SUV's with the low profile tires. We test drove the Land Rover Sport, the new X5, and the new Mercedes. and the Audi. This one was the best for the money.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Best car with most value
by Brain doc from CT
January 27, 2018
This is by far the best suv that I owned. It feel solid like a tank but at the same time it feels that you are glyding in the sky. Very quiet and comfortable. You can drive 12 hours straight and don't feel tired or achy! The system is intuitive. I got the premium package which has all the technology and luxury needed. Very reliable with lower cost to own compared to BMW, Audi or Benz. I get mpg of 17-18, could be better but then again the car is heavy so a smaller engine will likely make it feel underpowered. I am planning to keep the car for at least 6-10 years unless they change the design drastically in few years.
My experience with Auto Quest was smooth from start to finish. I worked with Kevin to get into a beautiful BMW and took it home within 2 hours. They had the vehicle ready out front for me to test drive, let me drive solo, and didn’t tell me when to be back. In the finance department, Scott helped me out with a fair loan offer. Overall, the selection at Auto Quest is top shelf. The cars sell themselves. I didn’t feel pushed into anything. All my questions were answered honestly. I recommend doing business with them!
Nice luxury SUV vehicle
by MBlakeMD from Hagerstown MD
May 3, 2018
Nice large SUV. Superior reliability. Lacks some general technology that competitive platforms have had for years. Very surprised Lexus is missing some of these features.
Oliver has helped us with 4 purchase over last 5 months. He truly considers and fulfills customer needs and satisfaction over his own commission gains. He does not try to sell something that gives him the highest benefit but only what is best for customer. He takes the time to research all possible solutions.
Best all-around Car
by Christo15 from Wilton, CT
December 15, 2018
The GX 460 is a great family car that provides a third row and great leg room. The gas mileage is dismal at a 15 mpg average, but the growl the car makes when you start it almost makes it worth it.
Excellent overall quality, tons of power and sticks to the road. We enjoy all the features and interior space. Every piece of this SUV is refined. Lexus will be our choice in vehicles going forward.
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