Our experience at this dealership was excellent . Every one was inviting & made sure we felt welcomed & comfortable Jason Thomas was incredibly knowledgeable, professional, attentive ,polite & helpful.
Pleasantly surprised and excited
by Casey240 from Stafford va
December 19, 2017
Already my back is thanking me (coming from a Prius). The tech is surprisingly easy to use, fascinating and ahead of it's time, and hard to find for the money they run pre-owned now. Generally quiet ride, great on highways. Gas mileage is good and power doesn't suffer much. Only bummer is the rear seats don't fold down to connect to the trunk
Ross and Ramsey were absolutely FABULOUS to work with! Super kind, very informative and honest. I was a first-time buyer and they were able to give me a KILLER interest rate and a great payment plan for my financing. Both gentlemen walked me through of all the paperwork and what options I could choose from. I was very impressed by how this smaller family-owned dealership conducted business! As I was shopping for a used car, I went to two other dealerships (bigger franchises) first and did not have the same quality experience that I did at Royal Auto. Plus, my 2014 Toyota Corolla S Plus was at an awesome price and the condition is impeccable. THANK YOU Ross and Ramsey!
Awesome experience-Will lead to purchase
by Martinezcarla365 from Spring, Texas
October 5, 2017
Very nice vehicle. Love the toggle navigation system. Vehicle handles well on road and combines the luxorious experience expected from Lexus. I will be purchasing this vehicle.
I had an awesome experienced purchasing my car at AutoSource this past weekend. Nisho went above and beyond to get me the best deal and car I was looking for. He was very professional and patient with my wife and me. He was very thorough while giving me the history of the car. He even offered me to take care of some cosmetic repairs on the car! The cool thing about the whole experience was I never felt pressured into buying anything that I didn't feel comfortable with. Thank you Nisho and all of the staff that was involved in making my car buying experience a success!!!
Great reliability! Great mileage! Lexus luxury.
by NoVa guy from Vienna, VA
September 20, 2017
This has been a great car. Over six years not a single problem. Gas mileage is amazing. The only shop visits have been for routing maintenance. Extremely comfortable, and great accessory package.
This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
We had a great experience buying a used car from this dealership. The salesperson was very responsive but we did not feel pressured to buy. Would recommend it to others and would buy there again.
by JBP from Midwest, IL
February 26, 2011
Love this car....Averaging 41-43 mpg suburbs,city highway overall. Rides smooth and quiet plus enough acceleration when necessary. Fantastic interior, leather and layout of controls.... and smart exterior styling with the 17in wheels and spoiler. Surrounded by airbags and insurance cost was peanuts. Nav is fantastic, memory seats, wheel, mirrors are great for 2 or 3 drivers. Bluetooth is flawless and stereo/sound system sounds rich and crisp.....Will by another one for the wife ASAP. With gas now at 3.40$/gal it's a dream.
Good experience overall and would recommend them to others for an used car purchase. Very friendly staff and knowledgeable on the financing requirements and documentation.
Nice Luxury Hybrid
by Lexus Driver from Phoenix, AZ
September 14, 2010
Luxurious interior with a ton of options to enhance your driving experience (get's pricey). Very quiet vehicle and does not drive anywhere near a Prius. You cannot compare. The Prius gets better gas mileage but the H250h is a much quieter and smoother ride. If you have money and want to show you are environmentally friendly, this is the car for you. I'm sure all the rich and famous driving the Toyota Prius will be making the swtich to the Lexus soon.
Zach Alicea was incredible! He was very personable and attentive to my vehicle needs. Zach is also very knowledgeable and reliable, I highly recommend him! Shelley was also a huge help. I can’t wait to go back for all of my future vehicles.
Most reliable Car l've owned
by Benjamin sport fans from Chicaho
December 2, 2018
This car met all of my needs. It has plenty of legroom in the front and back, the ride is great compared to other car i tested. It has 3 usb ports
Bought a new HRV had a great experience. Rick was our salesman was not pushy treated my family nicely. Facility was nice and clean. CJ the manager gave us a fair deal. Would recommend friends and family to Hersons Honda.
Very Nice Car. You won't see many others.
by LexInLou from Louisville, KY
September 18, 2017
I bought this car as a pre-owned Lexus Certified vehicle in 2014. In 3.5 years of ownership I have really only had one minor issue - a squeaky power seat - which was replaced for free under warranty. My particular car is loaded with tech features, including lane keep assist, radar cruise, and pre-collision system which will stop the car if it determines (by actually looking at your eyes!) if you are paying attention or not. It doesn't get super-fantastic gas mileage for a hybrid but it's much better than any conventional car I've ever owned. I've averaged 36.2 mpg in the 68000 miles I've put on it. I can live with that. That figure is actually 1 mpg better than the EPA estimate. One thing for sure, seeing another one of these on the road is like spotting a unicorn. There aren't many around. I've driven the CT200h, which is the vehicle that took this model's place in 2013 and I must say I like the HS much better. Inside, the car is very well appointed. A little noisy on acceleration and during brake regen but you'll be glad it makes that regen sound because it the sound of not having to change your brakes very often. I've never changed my rear brakes. Only one set of front pads in 68k miles. Uses regular gas, which is nice. If you put the vehicle into "sport mode", acceleration is pretty darned good. Trunk space is adequate. Kind of a bummer that the rear seats don't fold down, though. If you purchase the fully loaded model, I don't think you'll be disappointed.
I highly recommend Honda of Tenafly. As a lifelong Honda owner (Civic, Accord, CR-V, Pilot & Odyssey), I have interacted with many Honda dealerships over the past two decades. This was my first interaction with Honda of Tenafly and I was extremely impressed by the level of professionalism conducted by my Sales and Leasing Consultant, Anna Marie Kuhn. Not only was she able to answer all my questions and provide me with a new 2019 Honda Pilot EX to replace my 2016 version, she was very patient with regard to ensuring I was able to understand all the functionality and customization of my new Pilot to ensure my driving experience was as turn-key as possible. Not once did I ever feel pressured to make a purchase and every question I asked was addressed with a direct answer. For these reasons I knew my business was not just desired but VALUED. Ultimately I look forward to being a Honda of Tenafly customer for many years to come!
Super reliable awesome technology
by Jesus car from Santa Barbara, CA
December 3, 2017
from 1 to 10 it is a 10 on my book. I get good gas mileage the car is nicely designed and it is reliable i have put 100,000 miles on it and I dont have any problems to report.
I had a great experience purchasing a certified, pre-owned vehicle. I worked with Rene La Paz in the sales department who was excellent! Rene listened to me and found exactly what I wanted. I couldn't be happier with the experience and Rene.
Easiest car to drive that I have ever own. Love t
by Jennxj6 from Miami FL
January 25, 2018
Love it, I will stick with Lexus forever now that I have had good experience with this one. The price was great for my income. Gas price was high when I bought it, and 35 mike to a gallon is amazing. The technology in this car was easy to learn .
Awara and Darnell were great. Awara is quite the character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasn???t the happiest with the original online and phone correspondence. Very quick off the phone, ???no negotiation,??? They confirmed the E350 I was originally looking at was available 20 minutes before I headed their way only to find out it had sold the night prior.. classic tactic that I fell for. Awara was dealt a tough hand on this one as he was thrown into this, he had no prior knowledge of me coming in or the communication I had with the online team. He found me what I needed and was able to get the price to a point I could justify. Turns out they do negotiate ;) All in all I???m happy, buying a car is never a hoot but it got the job done and Awara made it as fun as it could be and was very attentive throughout the process.
by oz from Somerset
January 3, 2018
Unfortunately I could not find the same comfort as my previous car ES has. The best part of this is it is hybrid. And it has 35 mil per gallon. I would recommend to purchase this car, but do not expect the same comfort ES has.
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