My experience in purchasing a new (for me!) car at the Arlington, VA MerLex dealership was simply outstanding. Everyone on staff was friendly, efficient and professional. I have to single-out the sales associate who helped me, Moe. Moe was super helpful, knowledgeable, and friendly. I cannot think of a better car purchasing experience anyone could have beyond Moe and MerLex! Thank you Moe and everyone at MerLex.
Masi from Merlex Auto Group was very friendly, professional, and very knowledgeable. Ultimately, he was the reason we decided to buy from Merlex Auto Group. He made us feel comfortable and confident in our decision. They have a very good selection of fine automobiles. Whatever you choose, you will be happy with your decision.
Came in with my baby, 2012 Dodge Challenger and it was time to let it go. Drove from Newport News and decided to change it up. At 1st I wasn’t sold on it but after the test drive it was clear to see that this was a good pick and fit for me. They knew I was looking for speed. & this was def a good look for me. I’m going to miss my Challenger tho without a doubt. It lasted a little late but I was bought some food so on my drive home I won’t be hungry .. appreciate them so much. Will def be coming back and recommending.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
Just recently purchased a vehicle at Honda of Chantilly, from the moment I stepped foot into the showroom, I felt the friendly/inviting atmosphere. My salesperson, "MR" Michael Reeves assisted me in reaching my goal and made everything very simple. I highly recommend Honda of Chantilly!
-Tony Javier Vargas
US Army Veteran
The post office lost everything that Kingstowne sent so that I could register my car in my home state. Kingstowne was kind enough to let me come pick up the documents instead and give me a new set of temporary tags.
I bought a Lexus ES350 from this dealer. Mathew promptly responded to my email. Then I had a very good experience dealing with AJ during the deal and after sale. They all are very professional and friendly. Smooth transactions. I am sure I will be returning to them for future cars.
I bought a BMW 650Xi from AJ. He was good an answering questions fast and never pushy. I had the car shipped which made me nervous with out ever seeing the car but the 10 return policy gave me the confidence to try. AJ was great in following up and when one of the tires was damaged and we missed it or in shipping he agreed to replace it. They really went above an beyond to make sure that the car meet expectations. There were a a couple small issues like a knob that didn't turn well that the original warranty covered but if it didn't I am confident they would have taken care of it
I worked with AJ and the Tricars team to buy a used Infinity Q50. Overall great experience. They replied to my inquiry within hours and the next day I was at the dealership and drove away with my new car. AJ made the whole process easy and quick. The cars at Tricars seem to be of great quality. I have had my car for a month now and have had no issues, they even had new tires on the car.
If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.
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