This was the best car buying experience that I’ve ever had. All transactions were via the phone/internet without any hassle. The salesman Naz was extremely helpful and the finance rep Travis was fantastic. I was nervous about purchasing a vehicle sight unseen and over the internet, but the team at Platinum made it so easy. They arranged car financing, vehicle transport to Connecticut and an INCREDIBLE warranty to go along with a super price on my vehicle. I would definitely recommend Platunum to anyone who was interested in one of their vehicles. I would look to them first when buying in the future!!
MY Dream Car
by *****5STAR***** from SeaTac.WA
October 27, 2018
This is a car I have been wanting since I was young and finally I own one . From exterior color to the inside . Comfortable and Awesome.
I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
Highly recommend Lexus in Schaumburg for service and all else. Very polite and accommodating. My 2013 RX 350 needed a new battery. I appreciate the prompt & polite service I received
Very Comfortable Refined Daily that can Handle
by Rickster from San Diego, CA
July 30, 2018
I have only owned BMWs, and owning an M3 as my weekend car, this IS250 F-Sport makes the PERFECT reliable daily driver for me! The car looks fantastic and comfort and interior style is superior to my $80k M3! I got the Nebula gray on Rioja red interior and the combo is beautiful with the F-Sport. I think the power is just right for a daily driver, and it’s smooth as butter. I also love the induction sounds it makes under throttle so there really is no need for an IS350. It also turns on a dime and other than a bit of understeer, it handles great! The comfort and reliability of Lexus is new to me, and the only complaint I have is the fuel economy. I guess I might just have a heavy foot, especially with that intake sound!
We started our process looking for our next car by looking around all over the internet for the perfect Mercedes. As fate had it, our perfect match for an E400 was located at Mercedes-Benz of Hoffman Estates. At the time, my wife and I only were in the beginning stages for figuring out what our next car was going to be. It was a Saturday we planned to test drive cars and then review what we liked/didn't like and buy at a later date, Once we met with our assigned sales member, Greg Bolte, we knew we were in good hands. Greg gave us the overview and tour of the E400 we were considering and answered all of our questions with the utmost care and professionalism. After the test drive, Greg was genuinely interested in our thoughts and what we were looking for. Even though we were in a spot to buy as inventory moves quickly, Greg and Tom were never pushy or aggressive with their sales technique. A technique that both my wife and I appreciated. We took time to think over the prospect of buying the E400. It just made sense and these were the people we wanted to give our business to. The buying process and financing team that we worked with, including Jose Gomez, were a breeze to work with for this purchase. The team kindly stayed late past closing to ensure we could drive away that evening in our new car. HIGHLY RECOMMENDED!
Love the exterior design!
by Cynthia from CT
July 31, 2018
Surprisingly fuel efficient. Even though it looks like a small car it's comfortable even for a family of 5. My only complaint on this car is that it isn't as fast as it looks.
This vehicle has a lot to offer in the spectrum of stylish exterior and a cockpit essence of the interior. Similar competitors in this segment have a more kick, and maybe better gas mileage. In 2018/2019, achieving 24 mpg on average with premium gasoline for not much speed feels terrible. I am currently downsizing this vehicle for something more practical.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This car is really nice and easy to control.
by Nayem from Lansdale,PA
October 11, 2018
This is one of the car that I have been looking for long time and I finally found one and it is fun to drive.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Love this car!
by SJ from Glenmoore, PA
October 6, 2018
Great business car for a busy realtor. Checks all the boxes for styling, handling, luxury interior, gas mileage, reliability and safety. Buying a former lease vehicle makes a lot of sense for someone who drives a lot of miles. It looks and drives new but I get to enjoy the used car pricing.
I love my new used car!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Best value for the money
by Tasty Cakes from Hobbs, NM
August 20, 2018
This is first used car I have bought. Everything about this car so far has exceeded my expectations. I would recommend this model to of vehicle to anyone looking to buy a used vehicle.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
The car is a great blend of sport and comfort
by Mike C from Santa clarita
July 24, 2018
The car is very roomy, sporty and is very comfortable on long drives. The v6 has plenty of power and with the ability to switch the car between eco and sport mode, makes it feel like two cars in one.
After I was low balled by KBB, I decided to sell my car privately. Carvana made me a fair market value price. The process was easy, quick and enjoyable. I truly recommend them.
Most reliable luxury car I've owned!
by Mageeb from Atlanta, GA
July 9, 2018
I had a BMW X3 previously and it was ALWAYS in the shop because something was wrong with it or it needed another service. My Lexus IS250 is wonderful because I get the luxury feel with an extremely reliable name behind the car. It isn't as fast as a BMW but it drives heavy and super smooth. Love it!
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
Pretty awesome car.
by Mandyrockette from Norwood, pa
December 27, 2018
Well nothing is perfect, this car definitely met all of my needs. It drives smoothly, it’s just a little low to the ground so I’m constantly worried to scrape the bottom. I would definitely buy this car again.
Awesome Is the experience that I have had throughout all of my carbon experiences at car max We've bought 2 cars from them and sold them one car miss Sherman is an awesome sales rep very thorough very honest very respectful
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