Adam Raines was a friendly and knowledgeable sales person. He helped me learn about the car I was interested and wasn't pushy. All of my special requests were fulfilled without any issues. Overall I had great experience and felt that I got a fair price.
Updates via texts from Michelle are appreciated. Having a nice loaner made it easy to be without my own vehicle while in service. Explanation of final invoice helped with understanding what was done. Cordial and courteous customer service.
Love this car!
by SJ from Glenmoore, PA
October 6, 2018
Great business car for a busy realtor. Checks all the boxes for styling, handling, luxury interior, gas mileage, reliability and safety. Buying a former lease vehicle makes a lot of sense for someone who drives a lot of miles. It looks and drives new but I get to enjoy the used car pricing.
I love my new used car!
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
I recently returned my Passat as part of the Diesel Buyback program. The team at Stevens Creek Audi was very organized and managed the entire process in a very short time.
Very Comfortable Refined Daily that can Handle
by Rickster from San Diego, CA
July 30, 2018
I have only owned BMWs, and owning an M3 as my weekend car, this IS250 F-Sport makes the PERFECT reliable daily driver for me! The car looks fantastic and comfort and interior style is superior to my $80k M3! I got the Nebula gray on Rioja red interior and the combo is beautiful with the F-Sport. I think the power is just right for a daily driver, and it’s smooth as butter. I also love the induction sounds it makes under throttle so there really is no need for an IS350. It also turns on a dime and other than a bit of understeer, it handles great! The comfort and reliability of Lexus is new to me, and the only complaint I have is the fuel economy. I guess I might just have a heavy foot, especially with that intake sound!
OMG, the nicest cars for such amazing prices. They seriously pass the savings on to their customers; just look at their pricing. Love them! Thanks Sam and Will!
Pretty awesome car.
by Mandyrockette from Norwood, pa
December 27, 2018
Well nothing is perfect, this car definitely met all of my needs. It drives smoothly, it’s just a little low to the ground so I’m constantly worried to scrape the bottom. I would definitely buy this car again.
Overall great experience from the Service Department.
by RaveDave5000 from Vista, CA
January 8, 2019
This vehicle has a lot to offer in the spectrum of stylish exterior and a cockpit essence of the interior. Similar competitors in this segment have a more kick, and maybe better gas mileage. In 2018/2019, achieving 24 mpg on average with premium gasoline for not much speed feels terrible. I am currently downsizing this vehicle for something more practical.
The name of my sales man his name is Eli he was very courteous very approachable I was just strolling through the lot and he noticed me and wanted to know could help me I brought my car in to be serviced I didn’t bring my car in to get a new car but after dealing with Eli and having conversations with him I bought a new car he’s an excellent salesman he’s courteous he’s top-notch he is warm he’s friendly he’s not pushy he’s an excellent sales person smile on his face I wished all the salesman could be like him maybe they would sell more cars
This car is really nice and easy to control.
by Nayem from Lansdale,PA
October 11, 2018
This is one of the car that I have been looking for long time and I finally found one and it is fun to drive.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Most reliable luxury car I've owned!
by Mageeb from Atlanta, GA
July 9, 2018
I had a BMW X3 previously and it was ALWAYS in the shop because something was wrong with it or it needed another service. My Lexus IS250 is wonderful because I get the luxury feel with an extremely reliable name behind the car. It isn't as fast as a BMW but it drives heavy and super smooth. Love it!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Today my wife and I went in for an encore genius session at Weatherford BMW with Tony Nguyen . Not only did he greet us with a nice smile, he was very informative, has a wealth of knowledge on our vehicle, and always more than happy to answer all of our questions. Not only did he meet all of our expectations, he exceeded them well making us feel super comfortable . He patiently walk us through every step of the infotainment system and made sure he made the necessary changes to our settings to fit our current lifestyle and driving habit. What a Gem at Weatherford. If you need to see a Genius, I would definitely recommend going to see Tony Nguyen. He???s the BEST.
I bought my Honda covic 2016 from AMC auto in fremont. Sam and Alex were nice guys. They let to bring the car for long test drive and also chech it in another dealership. Also i have received easy credit union loan with their referral.
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