Hey guys thanks for all the help. My husband and I love our new Mercedes GLE450. Sam and Kevin made the deal happen for me. They just recently opened so I was a little skeptical. Spent all week going from dealership to dealership. They had the best price and quality out of the 13 dealerships I visited. Very friendly staff. A lot of luxury vehicles and nice showroom. Will definitely recommend you guys to my friends and family. Wish you a Merry Christmas and happy new year incase I don’t see you guys. Xoxoxo
Straight forward and honest. I came in with the internet pricing and that’s exactly what I got. They didn’t have any additional hidden fee no bogus or outrageous bank fees or inflating vehicle prices at the close of the deal. It was fast and easy they fight to get you the best interest rates and will do what’s need to make the sale. I strongly recommend that other dealerships take notice of this place and learn how to really make your customer comfortable and safethattheyare buying a quality used vehicle. If you don’t buy a car here. Your doing yourself a great injustice. Thanks again guys!!! ¿¿¿
Great place to buy a car as a 1st time buyer was a little nervous but a car but they made the process easy from getting me approved to the insurance!! Love my new car much need as we have a baby on the way . Thank you carsbuck for my new truck ¿¿¿
Had a great experience they opened 8a on the dot, I was second in line for my 8:30 appointment and had no waiting room my vehicle right away! Victoria was very helpful in explaining what my vehicle needed and the cost and checked on me as I sat and waited. Wait room needs better heating but overall great experience.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
My mother came in looking for an SUV and found a golden Nissan Murano that caught her attention. We were a little uncertain about buying it at first since we did not have all of the money to purchase it right away, but Jerry was incredibly nice and honest with us and allowed us to pay in monthly installments. After thousands of miles, it's the best car she's ever had and with no problems at all.
I have been going to Rallye Lexus for years and I keep going back since they make getting a new car a completely Wonderful Experience. My salesman Anthony is great to work with and while I have the car the service dept.does a great job helping me keep it in tip top shape. Pam my service coordinator goes out of her way to make my service experience a pleasant one and if she happens to be outJoanne is there to help me.
Great customer service, great cars, great prices.....
by Carless12 from DealerRater.com
December 1, 2018
Great cars, great prices, the sales rep J.J.Martinez was really good, he made sure I understood every aspect of the purchase, and work hard to make sure I got approved for the vehicle at a reasonable rate. I would recomend Certified Luxury Motors to anyone.....
The test drive at this dealership was the most calm and pleasant test-drive I experienced at any of the dealerships I visited. Vidal, the Sales Representative, and Sandy, the Office Manager, are both down-to-earth, approachable people, very easy to talk to, and forthcoming with information. The car prices were very reasonable, to me. I highly recommend you give this dealership a chance if you want to be able to see a car without having high-pressure tactics used on you.
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