Pleasant experience at Thompson Lexus Willow Grove
by R and S from Lebanon, Pa
July 6, 2018
We drove an hour and a half to visit this dealership. I called ahead of time and was greeted on the phone by Joe Troutman, a salesman at the dealership. He made sure the car was there and pulled it aside while we drove there. Once there it was a smooth process and we ended up buying a 2013 Ford Explorer in great condition. Joe even met us there on a Thursday which was his day off. Super new and clean Lexus dealership if in need of a Lexus.
My used car search on cars.com brought me here.
Everybody at Thompson, from start to finish, was very friendly and helpful.
It didn't matter that I was there to buy a pre-owned Nissan, not a Lexus.
I received nothing but courtesy and respect from all with whom I interacted.
Every time I was there, everybody said "hi" and offered me a drink or snack from the open kitchen in this beautifully designed and appointed dealership.
Jon Sanchez exceeded my expectations. I rarely buy cars and when I do it's always a stressful experience. He made me feel comfortable and really expressed his knowledge of the Lexus vehicle line up. The only reason I would return and or refer my friends here is because of him.
Our recent experience of purchasing a new Lexus with the able assistance of Zena Demirceviren, Sales Excutive, Hadelman Lexus of Princeton, was very pleasant and smooth. She was knowledgable and patient giving us plenty of time to test drive different models and to reach decision. when we express our hesitation to drive the brand new car at night in the poring rain, she and Andrew Ertingu, Technological Specialist, kindly delivered the new car to our garage right after we got home. Well, that what we call a real service and we are thankful. In follow up, a few days later, Andrew spent sometime with us to help us familiarize with various features, their functions and how to operate them. We do appreciate this additional help. The Lees
My husband and I are very happy to continue our relationship with Wilke Lexus . Blaine Foreman has always offered us the most personalized service . He has been extremely courteous and helpful in our selection of a new RX. We look forward to continuing this great relationship with Wilkie Lexud.
Our salesman Trung was terrific. He was both knowledgeable and helpful. He got us in the car we wanted and we drove it home that day. That was a pleasant surprise and a great experience for first time Lexus buyers.
My vist for service at Lexus of Cherry Hill was done in their usual outstanding manner. Lexus of Cherry Hill is, and has been for the last 13 years, the auto service and sales dealer for me and will continue to be my go to place for any auto service or sales.
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