I called about a Toyota Highlander on the website. Spoke with Keith to make sure it was still there. When I got there, he showed it to me, gave me the Carfax on it. He ask me about taking it for a test drive. Put a plate on it and said to keep it for the day. I fully checked it out. He wasn't pushy. The car was in great shape inside and out. They have a great staff and have a great lot of cars to look at. I'm extremely thrilled with my purchase and highly recommend them.
The most versatile vehicle on the market
by bberch from San Jose, CA
November 4, 2018
This car is perfect for anyone. It is equipped with over 300hp and a great interior. The OEM exhaust sounds great at higher rpm and it’s a very comfortable ride all around. The maintenance cost is very low and this car is far superior to any 3 series BMW, Audi A4, or Mercedes C class.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great car with sporty look & feel.
by Lexus0116 from Englewood, NJ
January 13, 2019
If I wasn't in need a larger vehicle, I definitely would've kept this car for longer than four years. It is cute, fun to drive and not too sporty. I loved this vehicle for the "get up and go" speed.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Comfortable with a shot of adrenaline
by Thomas Jast from London, Ontario
July 9, 2018
A perfect blend of luxury and aggressive, as comfortable idle in traffic as it is tearing up the back roads. Fuel economy is fairly poor, but once you step on the gas, it'll all make sense. Far better than the IS 250 model which I owned before, so this upgrade is worth every penny.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Power plus luxury and Reliability
by JMB from AZ
December 23, 2018
This purchase is my third Lexus over the years. Being a Loyal Toyota fan for reliability and longevity, Lexus is by far the best vehicles I have ever owned. Finding the exact car, color, and options was perfect on cars.com. Got a fantastic deal and am extremely satisfied.
Great reliable car and fun to drive. I moved down from a bigger engine (BMW 550i V8 twin-turbo) to this 3.5L V6 IS350. The torque is much lower than the twin-turbo, however, the IS is much lighter and easier to corner which makes the car more fun to drive. The gas mileage is much better of course, and can't beat the reliability of a Toyota/Lexus. I find myself driving this car harder (in order to make up for the lower HP and torque), but even then, the combined gas mileage is 18 to 19 miles per gallon (with lots of city driving). I also love the F Sport gauges, making the car even more pleasant to drive.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Most reliable car I have owned
by Wilsonrachael from Fall Creek or
June 10, 2018
This car has exceeded my overall expectation. The comfort and reliability along with the craftsmanship his excellent the performance and sporty capabilities are awesome. The quick response is nice to have. The safety of the all wheel drive along with the international roll bars and side air bags is great
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