Kim Cotter our sales representative was very helpful, friendly and patient with us. She gave us 3 different test drives in a span of 3 months without any pressure to buy. I thank her in closing the deal.
Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
Just purchased a CPO Lexus from the dealership. I live in Des Moines. Dealing with Alexai and Hendrick Lexus was truly a good experience. I assumed it would be difficult dealing with an out of state dealer. Not so. No hassle and pressure and the deal was great. Would recommend both to anyone. Will shop there again.
Our Sales consultant Brian J. Stanley was excellent.
He made the buying process quick and easy.
We left well informed about our new vehicle.
We would recommend him to our friends and family.
Pat and Bill
Some of the friendliest staff I have ever worked with. Brian was great and made everything really nice and easy for me. I was not able to purchase a car at that time but when I am ready I will definitely go back.
What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...
Chris is my maintenance representative at Lindon of Lexus, and I have nothing but praise for him. He is a World Class maintenance representative for Lexus of Lindon, and the reason I get my car taken care of at that location. He has earned my total TRUST! On a scale of 1 to 10...he is a 20!
It was a great experience working with Gateway. I had gone to several dealers and felt like the dealers were forcing a sale and then harassing me via telephone. Andrew answered all of my questions and then stepped back to let me decide and had me call him when I was ready. The purchase was seamless and Jay was laid back and professional.
I’m very satisfied yet again with Troy Burns who put up with me for another great car buying experience. I went back to Greenway for the simple reason that Troy treated me so well the first time I went for my very first new car ever. This second time was just as much of an enjoyable experience. He knows the cars, knows the options, and knows what things are available to you as a customer. He makes sure you know your car inside and out before you leave. I would gladly direct anyone toward him to get you in your new ride. You won’t be disappointed!
Dan Rusinik is our choice for our service maintenance. He is very knowledgeable and polite. He seems to know almost everything about the technologic aspect of our Lexus 5x 350L. We had some problem with the passenger door not locking. He fixed it and also showed us how to do it our selves. A picture is worth a thousand words. We recommend him highly. Sharon and Richard Jenson
Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
I was looking for a truck and I was browsing through CarGurus and saw a Toyota Tacoma limited 16 for sale. Ron contacted me and I scheduled an appointment the next day. Ron, had the car ready for me to test drive once I got there. I brought my two sister along with me . Ron and I talked about the pricing and saw that this is the best deal(as it's at the lowest price on KBB). After three hours of waiting for different banks to beat my banks offer, my bank came up on top and purchased my dream truck. I would says the only thing that got me disappointed was that I paid 33k and had 1/4 of gas. I had to go to Ron and ask him if they forgot, but Ron told me that they don't fill up used cars. Ron did fill it up to half tank but I thought spending over 33k I would get a full tank. Besides the whole gas thing my experience was great!
As returning customers we were impressed with the service we received once again! All staff is extremely courteous and attentive! Thank you for such a pleasant experience... we strongly recommend this dealership to anyone looking to purchase a new vehicle!!!
I cannot recommend these guys highly enough. My GS 350 is running beautifully thanks to Pete and Eddie who are totally transparent, honest and friendly. Never been upsold for extra services and never been hit with an unexpected charge. Service is prompt and thorough. Simply my best vehicle ownership and service experience.
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