I met with Dennis DeCet, General Manager on the warranty and maintenance of my previous purchase. His knowledge and concern helped me to understand my benefits better. His manner was friendly, professional, and helpful. Another quality employee. Thanks Dennis.
by Buley from Atlanta, GA
December 1, 2017
I got the F sport model of the IS 350 and this car, and it looks and drives great! The interior and exterior trim is gorgeous, it handles fabulous, has tons of quickness, and is extremely comfortable. The only downsides I can think of is that the tires squeal a little when taking fast turns(not sure it’s the tires fault but they are relatively new tires they are expensive) and the car is priced pretty high, which it puts it up against a lot of high end competitors like bmw, Audi, and Mercedes. In the end, I went with the car that I liked the most along with what I thought would be the most reliable vehicle in the long run.
John and Tut were great to work with. The Experience was great. I will buy from this dealership ship again. Thank you Five Star Ford NRH.
Best Looking AWD sedan out there.
by Rambo from Mukilteo, WA
December 11, 2018
Let's just talk about the front of this car! Just the presence and has the looks of an exotic super car. With the AWD living in WA it's perfect for me.
The only maintenance you will need to consider is the tires. They get expensive so don't get them from the dealership. Lifetime alignments at Firestone for your AWD system and you're good to go.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by Mario from cape coral
April 13, 2017
Good car, performance does not match the numbers. Vehicle feels like a turbo engine when it is not. Almost feels like it had turbo lag. I'm 6'2" and I wouldn't recommend this vehicle. Very hard to get in. You will bump your head many times. Infotainment is a joke. I was having a fight with Lexus because the vehicle pulled to the right. 5 alignments later and a new set of tires paid by Lexus, the car still pulled to the right. Nice people at Lexus but I think the problem is that their cars are so reliable and never go back with any problems that when one vehicle does have a problem like mine they do not know what in the heck to do. Overall I give it a 3, if the performance matched what they claimed, and it was just easier to live with I'd maybe give it a 4. They compare the IS 350 with the BMW 335i but honestly I think a 328i is much more of a car than the IS 350.
I had the vehicle for 6 months and gave it up. Does that tell you anything ?
while searching online i applied for finance and andy called me he answered all my questions great customer service i will be referent friends and family to this location
GREAT USED CAR CHOICE LEXUS VS BMW
by IS350-or-330i from FLORIDA
May 15, 2018
Even though I am yet to own one, I have driven several. I have a 2001 BMW 330i manual that I keep in showroom condition. My mother has a 2001 330i automatic as her daily driver. Both are fast and powerful. The IS350 is the next best thing. I also have a 2000 528i as my daily driver, so as you may guess, I really like BMWs. It beats the Lexus in interior design, handling and long distance comfort. My BMWs are so good that I no long carry extended warranty. I have extra repairs on my 528i about every 4 years or so, so it evens out. Lexus, as with other Japanese cars don't seem to understand the value of interior lighting and at night it is just lacking. I would add lights up under the dash. The BMW has tiny orange 'pin' lights pointing down from the roof that give the whole interior and your skin a beautiful orange glow that does not affect your night vision. That is something Lexus forgot to copy. The IS350 has a firm ride that is not as subtle as the BMW. Acceleration of the IS350 is a full second quicker . It should be: Lexus has 3.5L, while BMW has 3.0L. Both have nice exterior styling. Both have good, stiff chasis. BMW power windows need service every 4-5 years. The A/C fan in the 330i is louder on hot days. The Lexus also has optional ventilated front seats. BMW is as happy at 60 mph as it is at 120 mph. I would imagine the same goes for the Lexus . Both the 330i and the IS350 could use more sound insulation, especially in the doors and wheel wells. About six years ago, I replaced the A/C system in my BMW 528i for about $850
which is $500 LESS than it cost to replace in my Honda Civic . They are very good but neither is perfect. Choosing a used car is an art ; open your eyes and ears.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Power plus luxury and Reliability
by JMB from AZ
December 23, 2018
This purchase is my third Lexus over the years. Being a Loyal Toyota fan for reliability and longevity, Lexus is by far the best vehicles I have ever owned. Finding the exact car, color, and options was perfect on cars.com. Got a fantastic deal and am extremely satisfied.
I was in a time crunch to get the deal made due to my work schedule. They did a fantastic job making sure to have all paperwork and everything ready to go before I arrived to get me in and out as quickly as possible. Highly recommend these guys.
Best car I have ever owned
by Louie from Fillmore, CA
December 13, 2018
This car had exceeded my needs, interior and exterior. The exterior in my opinion is superior to the German competitors, the interior in my opinion is also way nice than those in the same class.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
The most versatile vehicle on the market
by bberch from San Jose, CA
November 4, 2018
This car is perfect for anyone. It is equipped with over 300hp and a great interior. The OEM exhaust sounds great at higher rpm and it’s a very comfortable ride all around. The maintenance cost is very low and this car is far superior to any 3 series BMW, Audi A4, or Mercedes C class.
Great personnel very helpful and answered all my questions.helped me with the dn payment and gave me a great deal would recommend to friends and family. Thanks Adel!
Fun and practical sports car
by Titus from Bellingham WA
November 14, 2018
This car is great for fun driving, and any active driver who likes to drive a little on the aggressive side will love it. Accelerates and shifts wonderfully, corners even better. Very powerful yet easy to drive and gets decent mileage. Easier car to park I’ve ever driven, short and has a tight turning circle. Only drawback is there is not a lot of visability, and the backseat is a tad small. Other than that, it’s everything you would want it a sporty sedan. I’ve had two (hit a deer with the first) and loved both of them. (Very safe as I’ve experienced too).
I???ve been working with Derrick Nicholson on a 2018 IS300. We were finally able to come to an agreement on price with my strict budget and I couldn???t be happier. I???m new to the Lexus brand and he did a fantastic job throughout and went the extra mile making sure everything was perfect; from the window tint, to the delivery. Derrick is an amazing salesman and just a great guy. I???ll be sending him anyone I can find who is interested in a new car. Thanks Derrick!
by CarDude23 from Windsor ON
May 10, 2016
I've had this car for a couple months now and let me tell you I'm definitely not Dissapointed. I bought the 2016 Lexus IS350 F Sport. My only complaint is that there is no digital clock in my model only analog. But that's why i got the Apple CarPlay feature. I highly recommend this car for anybody who wants a sporty but luxurious car!
DERRICK Nicholson at Park Place on Grapevine gave my husband and I a most enjoyable car buying experience. He gave us the confidence to know that Park Place will handle any needs of questions we have professionally and efficiently. I love being a Lexus owner and customer! I love my new 2017 ES350! What a beautiful car! Cathy and Ken Kramer
Bobby Heffernan did an awesome job. He knows the customer need. We finished his paper work and financial help as an experienced financial officer. The vehicle was ready the time he promised.
Lexus IS350 F Sport
by TomK from Dallas, TX
July 9, 2018
Great reliable car and fun to drive. I moved down from a bigger engine (BMW 550i V8 twin-turbo) to this 3.5L V6 IS350. The torque is much lower than the twin-turbo, however, the IS is much lighter and easier to corner which makes the car more fun to drive. The gas mileage is much better of course, and can't beat the reliability of a Toyota/Lexus. I find myself driving this car harder (in order to make up for the lower HP and torque), but even then, the combined gas mileage is 18 to 19 miles per gallon (with lots of city driving). I also love the F Sport gauges, making the car even more pleasant to drive.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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