I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
by Donald M from Kirkland , WA
January 23, 2019
Have driven German cars for the past 20 years and still own one ... The LS for a daily driver or long distance cruiser I think would be hard to beat ... The comfort , and quietness of this car insultes you from the daily grind
Great people. Knowledgeable and helpful. Met all of our expectations and more
The most bang for your buck
by Joedr5 from Remsenberg
November 26, 2018
A perfect mix of Comfort, styling and performance. The twin turbo V-6 is smooth and powerful, a perfect match with the 10 speed transmission.
The interior is beautifully appointed with a very organic layout of the controls. The Styling is heads above the competition, as well as it's value.
Recently my husband and I bought our third Lexus from Superstition Springs Lexus. As with the last two experiences buying from this dealer, we have not been disappointed. Eddie and Mark were the two salesmen who helped us- which is another example of the professionalism shown by everyone at this dealership.
We had been in the day before and had to leave suddenly. Returning the next day, I mistakenly gave the wrong name when I asked if the gentleman from the previous day could finalize the sale. Thinking he was not on site, another gentleman completed the paperwork.
The general manager, knowing we had another place to be, did all that he could to expedite the sale. We were able to have a great car, at an amazing price, with a sale completed in less than 90 minutes.
We have NEVER had a problem with a Lexus and find the service department to be impeccable as well.
not happy with transmission kicks
by Dallas from Dallas,Tx
October 14, 2018
jerks in transmission on low gears, terrible, had one returned it and the newer one is doing the same thing, This maybe my last lexus
A very seamless experience from initial contact to signing the paperwork. Russ was the first salesperson to reach out from about four inquiries, and it turned out to be the one we purchased. Excellent inventory and a very helpful and non-pressure staff. Worth the 10 hour round trip to pick up the car.
I didn't think Lexus couldn't get any better!
by Margie from Chino Hills, CA
August 22, 2018
This is my fifth Lexus and each and every time I can't believe Lexus could improve over the last model! Really, what can they improve upon? It rides even smoother than before, air and heat in the back seats, more room in the back seat for passengers. The new mouse works great for searches and the voice control is great as well. I can't say enough for the standard of Lexus, not only is it a beautiful car inside and out; it performs in the exceptional category!
Chris made the whole buying experience a pleasure! I would recommend Chris to all my friends and family! Chris Thank You for a wonderful experience!
Controls are way too complex
by Edward from Waco, Texas
August 17, 2018
Figuring out how to use the many, many features of the car is very, very difficult. The manuals are not easy to understand. It took me days to figure out how to set the cruse control. There are too many features and the manuals are not much help. I am having second thought about buying this car. The features of my three previous LS 460 Lexus cars were easier to understand and use.
I traveled from CT on 7/14 to view a BMW Z3M 2000 Auto Showcase picked me up and dropped me off at the airport.(thanks Miles)When I got to the showroom the cat was ready for the test drive.(lots of fun)There was no pressure to buy but I did. The car arrived in MA on the evening of 7/17.I have bough a lot of cars over the years best experience yet. Thanks agene Jim.
Most reliable car I’ve owned
by Kyates66 from Chicago Illinois
August 13, 2018
The car met all my needs, it has plenty legroom it also has 3 usb cords. Has all the features I need and love the cruise control and it’s functions.
I had a great experience purchasing a certified, pre-owned vehicle. I worked with Rene La Paz in the sales department who was excellent! Rene listened to me and found exactly what I wanted. I couldn't be happier with the experience and Rene.
Will continue to be Lexus owners
by Long Time Lexus Owners from Oxnard
July 30, 2018
Easy to drive, comfortable ride for passengers, all the newest safety technology - makes driving a great experience. Many years of Lexus ownership, this one tops them all.
Ronni has been my service advisor for a number of years. She goes out of her way to take care of you. She is great with recommendations on what services you should have done immediately and which items you can take care of later. She is especially good with unusual situations such as when something that needs to be taken care of is not covered by warranty. She was able to work with Lexus and get me a "goodwill" that saved me $750. When I needed replacement tires and wanted a specific special tire not stocked by Lexus she ordered the tires from an outside supplier and arranged to have them installed on car. She is the greatest.
by Glory from Herndon,VA
July 21, 2018
All what a demanding driver look for and much more, it is distinguished in every detail, the quality of the ride on all the speeds are great, the interiors design and the materials are superb.
Palomino Motors is staffed with knowledgeable, friendly, and honest people. None of the usual sales games. I would recommend them to friends, and we'll be back when we are in the market for another vehicle. The best!
Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
We purchased our E Class at Mercedes-Benz of Columbia with the assistance of Zac Nichols and Danh Do. They were fantastic. We started the process on the internet, and Zac was very helpful with walking us through the process, then over the phone, and eventually the test drive and the final purchase. We cannot say enough great things about him and Dahn. If you are looking to purchase a Mercedes, consider the location in Columbia, MO. They make the experience easy.
I have personally owned 11-13 Lexus vehicles since my first LS400 in 1990. We have experienced a number of salespeople over the last 18 years, but none as efficient and personable as Chad Douglas. My purchase of a 2018 LC500 and the trade of my Mercedes SL500 was all done over the phone as I live in Texas. Chad and Nalley Lexus helped to make this purchase enjoyable. Thank you!!! Larry K.
Andrew was very professional, not pushy. They let you take the car for a test drive on your own and he really did get us a good loan and was patient.
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