I just purchased a Subaru Crosstrek from Lexus of Omaha. I live in Lincoln and Jennifer drove the car to my home to look at and test drive. They gave me a great deal and took the car to the Lexus in Lincoln dealer for detailing that same afternoon for me to pick up later. Tommy came to my house the next day for me to complete the paperwork as well as coming back this weekend to deliver my second key fob AND the CD's I had left in the player of my previous car. This experience was amazing!
First of all, the dealership is beautiful -- even the bathrooms were amazing to the last detail! Secondly, this was the easiest car buying experience I've ever had. I travelled from out of town to get my car and all of the negotiations and correspondence were done over the phone and through e:mail. I, basically, had to walk in and sign some papers and I was ready to go! It was a great experience and David S was such a pleasure to work with! I highly recommend buying your next Lexus here -- even if you don't live in Omaha!!
Their service is exeptional. Everyone treats you like a valuable customer despite your reason for being there. There is complimentary snacks( doughnuts, bagels, coffee, whole fresh fruits) served to you by a friendly staff. The building is luxurious, thier bathrooms are greattttt. They give you an amazing complimentary car if yours takes days to servce. I look forward to servicing my car there cos the experience is great.
Everything about this place is luxurious, the building, the waiting area, the cars, the process and the people. I felt nothing but genuine ease and respect when dealing with Jim, Jay and the others at Lexus of Omaha. The used cars are top notch, their detail to customer satisfaction is superb. I give this dealership my highest recommendation as I never once felt like anyone was pushy. My best interest was always at the forefront. Incredible.
I recently bought an Infiniti FX at Lexus of Omaha. I worked with Eric Murray. Eric was very informative and knew that I had done my research before coming into the dealership. There was no stress involved in buying my car and I appreciated the friendliness of the staff. I would highly recommend buying your next car from Lexus. There was something comforting about going into the dealership and seeing everyone smile and asking if I needed any help. One of only two dealerships I would work with in Omaha. Thank you Eric for the amazing low pressure car buying experience!
Never would have guessed it... After 8 months of searching a radius of up to 500 miles from home, that I would find the BEST possible deal at Lexus of Omaha.. I spotted our vehicle late one night on Cars .com. and sent off an email to Lexus of Omaha. 7:10 am. the next morning I received a CALL from Pat Wallace asking how he could be of assistance. That's prompt service! Pat is absolutely the best. Pat answered all my questions and found answers and solutions to all my concerns. He assured us the trip to Omaha would not leave us disappointed. The car was actually better than he described. The price was right on and the entire staff was exceptional when we took delivery. If you are looking for a quality used car I highly recommend Pat Wallace and Lexus of Omaha.
I've owned 9 Lexus's and all of them have given me hundreds of thousands of trouble-free miles. The cars are awesome and you can buy them at dealerships all over the country. But the true test of a Lexus dealership is the people. Pat Wallace at Lexus of Omaha is the kind of guy who helps Lexus maintain their reputation for genuine quality. Pat is a true sales professional; personable, knowledgeable and without any of the usual gotta-buy-it-now-pressure. I found a used Lexus GS online at Lexus of Omaha. After talking with Pat, and him providing me with answers to all my questions, he gave me the confidence to travel cross-country to buy the car. My wife and I flew from Seattle to Omaha, bought the car (at a very fair price) and drove it home. Pat even took the time to outline a scenic route. He helped turn what could have been a boring interstate drive, into an off-the-beaten path adventure. We experienced places in America that we would have never seen, if it weren't for Pat Wallace. Thanks Pat for a great car, an easy buying experience and excellent follow-up.
Mike Cohn bent over backwards to try and find a car that was just right for my five year old son and I. He spent countless hours emailing and calling when cars appeared on the lot that he thought were a perfect fit. However my father went on to buy a car for me else where. Lexus of Omaha was very accommodating and would recommend to anyone looking to buy a car! Go see Mike Cohn!
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