Thanks to Bryan Fippinger, a service consultant, for an excellent service. He went above and beyond to solve basic issue for oil filter issue. Because of employees like him, we come back to Lexus dealership.
This dealership made car buying easy. No hassles and no headaches. we especially liked not being pressured. Brian, Sean and Melissa were terrific. The facilities were beautiful. We worked with Sean but did not see his name below. We would give him five stars also.
by Michael & Margaret Kinslow from Titusville, FL
November 6, 2018
We experienced a sincere, let us answer all your questions, no pressure, we are here to serve you atmosphere from the sales and finance staff. They were there to make sure we found the vehicle that would meet our needs and budget. It was the best car dealer purchasing experience we have ever had in all our years of purchasing a vehicle. We feel like we have a new set of friends to help us with our car needs and service. Waleed was our sales specialist and he did an excellent job of making sure all our questions and selection of a RX 350 was addressed to our satisfaction.
Joshua is a rockstar when it comes to customer service. He only cares about two things: getting problems fixed and ensuring 110% customer satisfaction. He is the friendliest of the friendly and the most helpful of the helpful. Great guy!
I went to get my serviced. Honestly, I felt welcome when I arrived to the facility. The agent who greeted me by calling my name . Jafar Naama is a very amazing consultant. He is good at listening. He is also good at paying attention to all the details. I hope to deal with him every time I go back there.
I have dealt with Lexus of Winter Park for over 20 years for a reason. They are friendly, courteous, and know what they are doing. Of course the best part is owning a Lexus, which is an exceptional car. When you go to the service dept or sales you are treated like a queen. Thank you Lexus!
My husband and I came in to look at a used RX 450. Our salesperson, Allen MacDonald had the car set aside waiting for us when we got there. After looking at many other models, we ended up leasing a beautiful RX350 for a fantastic price! Sales manager Steve helped put together a great deal, and the financing with Robert was quick and very pleasant. Thank you for a wonderful experience and I LOVE my new car!
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