Had a great experience with Tony Thacker. He responded to my inquiries very quickly and was very open and up front. The vehicle is great, and he made it all very easy. I appreciate the transparency and courtesy we were shown. I would make the two and a half hour trip again for another vehicle.bjd
Most reliable car I’ve owned
by Kyates66 from Chicago Illinois
August 13, 2018
The car met all my needs, it has plenty legroom it also has 3 usb cords. Has all the features I need and love the cruise control and it’s functions.
You have always handled our car issues with the upmost professionalism. This is our first Lexus, even better than the car is the service. Facility very well planned out, easy to navigate. Suggestion would be to offer training sessions due to the complex nature of the cars features. I think many don't understand so many of the features, and don't know how to use them.
The most bang for your buck
by Joedr5 from Remsenberg
November 26, 2018
A perfect mix of Comfort, styling and performance. The twin turbo V-6 is smooth and powerful, a perfect match with the 10 speed transmission.
The interior is beautifully appointed with a very organic layout of the controls. The Styling is heads above the competition, as well as it's value.
I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
I came to a service for my 2015 ML 350 and went out driving a 2017 GLS 450. How? or Why? Was not looking for a change, but great opportunities and great people are better together. Raj came only to say hello and kindly suggested ???the flag ship???..... nothing else to say. Great experience and a new friend. Thanks Raj!
Outstanding work manship
by Jfurb631 from Lubbock Texas
June 28, 2018
The attention of detail and workmanship is outstanding vehicle
Having owned prior Lexus vehicles this is the most outstanding product that they have produced year to date
Buying experience favorably reflected Lexus quality perception. Purchased vehicle was well prepared as to Lexis Certified status and I appreciated the full tank of gas gesture. Sales rep Michael Shteyn was knowledgeable, helpful and courteous.
Most Reliable and Comfortable
by Lexus Owner from Oconomowoc, WI
December 27, 2018
This car has terrific comfort, and the drive is smooth and quiet. It feels very safe, and the styling inside and out is sleek and modern. I love it!
I had a professional, knowledgeable, friendly and non pressure sales associate, Ernie Tommasiello. He was a pleasure to work with and always courteous and pleasant.
Controls are way too complex
by Edward from Waco, Texas
August 17, 2018
Figuring out how to use the many, many features of the car is very, very difficult. The manuals are not easy to understand. It took me days to figure out how to set the cruse control. There are too many features and the manuals are not much help. I am having second thought about buying this car. The features of my three previous LS 460 Lexus cars were easier to understand and use.
I love my new Infinity QX60. Tom, our sales agent, was helpful and knowledgeable. Everyone that I encountered had a smile on their face and went out of their way to make sure I was happy and well taken care of.
Very uncomfortable car compared to the 2010 LS460L
by Juliepalmisano from Covington
September 20, 2018
Noisy, rough drive, seats aren’t comfortable, no where near the amount of room as the 2010 LS460L (about 18 inches less) & infotainment is frustrating. I’m so glad I gave my 2010 to my daughter because I plan to get it back.
Service was done fast and friendly. Thank you I had to replace my bmw emblem last month and it came off in the wash bay. I had to go find it myself. I priced replacement of them emblem in parts department and it was over 5 times marked up from eBay. I was told it was a different part but upon inspection of both, it was the same. I left with leaving the impression that the person I spoke with was correct about it being a different kind of part. Some times simple things make no difference and the feeling of being superior matter more to some than others. Just a note. Antwon was not responsible for any of this. He was super and made me feel like I should have stayed speaking with him instead of pointing out the emblem as missing to the most available person in service once I noticed the problem.
Everything about Park Place Lexus made the experience enjoyable. From the greeting at the front desk and introduction to a knowledgeable Sale Associate you will find every step in the process very comfortable.
My wife and I recently purchased our first Lexus from Jimmy at Park Place. I researched sales professionals on Dealer Rater and contacted Jimmy based on his many 5 star reviews. Glad we did Jimmy was great through the whole experience. He was very patient with us, never rushed us or pressured us at all. Very knowledgeable of the vehicles and services. To top it off Jimmy also handled the financing for a true one stop shop experience. If your looking for a new Lexus call Jimmy.
From the guys and gals that open the front door to the very TOP, EVERYONE IS AMAZING!
Thank you Anthony & Colt Carlisle, I’m excited to be a Lexus customer again!
I appreciate your flexibility, patience, professionalism and positive attitude!!!
Bravo! Thank you!!!
Planet Ford and Chris Peterpaul exceeded our expectations!
by HappyWithChrisPeterpaul from DealerRater.com
December 4, 2018
Chris communicated with me by email and was incredibly patient throughout the discussion. We were able to work out an agreement via email and my wife, Michelle, and I went to the dealership to finalize the purchase. When we arrived, with Michelle's 89 year old father in two, Chris greeted all three of us with incredible respect. He made the process as smooth as it could have been and we could not be happier. Chris made certain the car we chose and our experience exceeded our expectations.
Will continue to be Lexus owners
by Long Time Lexus Owners from Oxnard
July 30, 2018
Easy to drive, comfortable ride for passengers, all the newest safety technology - makes driving a great experience. Many years of Lexus ownership, this one tops them all.
I am a return client of this dealership and sales person, Derek Harp. I love working with Derek and this dealership. I hope to buy all my future cars from Derek and Jaguar / Land Rover Fort Myers. I am a very happy client!
I didn't think Lexus couldn't get any better!
by Margie from Chino Hills, CA
August 22, 2018
This is my fifth Lexus and each and every time I can't believe Lexus could improve over the last model! Really, what can they improve upon? It rides even smoother than before, air and heat in the back seats, more room in the back seat for passengers. The new mouse works great for searches and the voice control is great as well. I can't say enough for the standard of Lexus, not only is it a beautiful car inside and out; it performs in the exceptional category!
We recently purchased a used Cadillac from John Elway Cadillac in Lone Tree. Our salesman Greg Stockton was outstanding. It was definitely the best experience we have ever had in purchasing a vehicle new or used. I would highly recommend Greg to anyone looking to purchase a new or used car.
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