Had an appointment with v at 6pm but got there late she waited for me she had the car read up front went on quick test drive I was hesitant at the beginning since it was dark and I was buy a dark color car but after agreeing on the numbers I bought the car it’s been 3 months now I love my car and no surprises thank u V and thank u M sport motors definitely will be back for my next car
Chris is my maintenance representative at Lindon of Lexus, and I have nothing but praise for him. He is a World Class maintenance representative for Lexus of Lindon, and the reason I get my car taken care of at that location. He has earned my total TRUST! On a scale of 1 to 10...he is a 20!
My experience with Auto Quest was smooth from start to finish. I worked with Kevin to get into a beautiful BMW and took it home within 2 hours. They had the vehicle ready out front for me to test drive, let me drive solo, and didn’t tell me when to be back. In the finance department, Scott helped me out with a fair loan offer. Overall, the selection at Auto Quest is top shelf. The cars sell themselves. I didn’t feel pushed into anything. All my questions were answered honestly. I recommend doing business with them!
Buying experience favorably reflected Lexus quality perception. Purchased vehicle was well prepared as to Lexis Certified status and I appreciated the full tank of gas gesture. Sales rep Michael Shteyn was knowledgeable, helpful and courteous.
Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far.
What a PLEASURE to deal with EVAN and this dealership. From the first contact Evan was so attentive, even thought we were over 3 hours away; this was JUST the vehicle we were looking to buy; he made it all so easy; this dealership made everything possible; and within a week we were driving it home! this dealership is FIRST class and we had a great experience. Thanks to cars.com and to Parker Lexus we have the car we were searching for!
Mike went out of his way to get the best price I. My new 350 rx and had tremendous knowledge of all the features of the car which he took the time to explain to me in excellent detail. Super friendly place, no pressure great overall experience. Will be back for our next new car !! Thanks.
I was recently looking for a good used car to buy my daughter for her 16th birthday. I found one I liked online and contacted the dealership via e-mail. Brittney Smith was quick to reply to my e-mail and answered all of my questions about the car and set us up a time to come in on a Sunday to look at the car. She even e-mailed me the Carfax report and some additional warranty info I asked for. That Sunday, my wife and I met with a salesman named JD and he was very nice and helpful with all of our questions. He was not pushy and did not try to pressure my wife or I into purchasing anything unlike some salesmen at other dealerships tend to do. He gave us space and let us look at the car and test drive the car so we could decide if we liked it or not. We put a deposit down that day and came back the following Saturday and bought the car and took it home so we could surprise our daughter with it at her birthday party! She LOVED it!!! It was a great day and a great buying experience. I highly recommend them!!! FYI, we bought the car from the Lebanon location, but I'm sure their other stores are just as great!
The Wife and I purchased a used 2014 Lexus RX350 in Awesome condition . Our Salesman Jeff Henderson really made the purchase an awesome car buying experience . A BIG thanks to Jeff and all the Lexus of Tulsa employees !
Service advisor Nicholas is such an amazing guy to work with! He is very thoughtful all while striving to complete the task at hand all handling multiple clients. I’d like to say thank you for being extremely professional aiming to please.
I purchased a vehicle awhile ago and the vehicle is still doing great. Mr. Rameez was outstanding with his history of the car and his customer service. The car is still perfect and runs like a charm. My price was below the value for end of the year sale value. I checked with a broker friend.
I have been going to Grapevine Toyota for several years now. This is the forth Toyota purchased from them and the service has always been excellent! Thanks in part to my asst. service supervisor Robert Moran and the whole service staff.
I came in June of this year to get our Toyota Highlander serviced and have the Zak-Tek protection applied (which is great) and went over to see Neal Asaad the General Manager just to say hello.
He asked me how my 1970 Grand Prix was doing. I told him that I was going to get the old factory R-12 A/C replaced for a new R-134a replacement unit which would have to be shipped in from Florida. The garage where I was going to take it quoted me several thousand dollars to tear out the old factory air and put in the new one, and keep the car for three days.
This was after going to three different places to get an estimate where I asked about doing a retrofit kit, (I was still wanting to keep it original as I have owned it since it was new) no one was interested in doing that because they said they couldn’t guarantee it not leaking or that the compressor bearings might be worn out and other excuses for the system not working.
Neal suggested that I bring it in and let his service techs look at it.
He introduced me to John Farley his fixed operations director and Karl Landerholm his shop foreman. They said they would check it out and let me know later that day. They captured what little R-12 Freon that was in it and cleaned the system out and refilled it with environmentally friendly R-134a Freon. After keeping it overnight to check for leaks I picked it up the next morning.
To make a long story short.
They did a great job! “Above and Beyond”. It has performed perfectly all-of this hot summer without any leaks or problems for just a couple of hundred dollars.
Truly a Friendly, Fair and Professional Dealership!
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