I???ve been working with Derrick Nicholson on a 2018 IS300. We were finally able to come to an agreement on price with my strict budget and I couldn???t be happier. I???m new to the Lexus brand and he did a fantastic job throughout and went the extra mile making sure everything was perfect; from the window tint, to the delivery. Derrick is an amazing salesman and just a great guy. I???ll be sending him anyone I can find who is interested in a new car. Thanks Derrick!
DERRICK Nicholson at Park Place on Grapevine gave my husband and I a most enjoyable car buying experience. He gave us the confidence to know that Park Place will handle any needs of questions we have professionally and efficiently. I love being a Lexus owner and customer! I love my new 2017 ES350! What a beautiful car! Cathy and Ken Kramer
Great response time from the time I emailed until I stepped in the door of the dealership. It is so nice to deal with the same person from initial contact, to negotiation, all the way through signing the final paperwork. No shipping you off to ???finance.??? As long as my experience of ownership is as good as my purchase experience was I???m not sure I will ever buy anywhere but Park Place.
This was my first experience purchasing a luxury car and it was awesome. David was very helpful from the moment I walked in and throughout the entire process. Not only was my experience great, but the car as well. The price was right for what I bought. I could not be happier with my experience.
This is the first Luxry automobile I have purchased. David Hagen made the process fast and easy. The car was right, the price was right and the experience was perfect. Zero stress, zero haggle, and the entire process took about 45 mins. Lexus??? One Touch process was superb. It took only minutes to fill out the online form and once onsite, the paperwork was simple. This was least complicated major purchase I have ever made. David took the time to explain the car to me (trust me there???s a lot going on in a Lexus.) He went through all the controls, the nav, the sound system, pretty much everything. 5 stars all around. I will definitely recommend this dealership. CHEERS!
Moved to Dallas 6 weeks ago driving a six speed standard that was not meant for the kind of traffic we have here in the big city. Traded it in for a Lexus nx300 and can???t say enough great things about Brian who was wonderful to work with and made the experience great. Would highly recommend him and Park Place.
We had originally purchased two Lexus vehicles from Brian many years ago at Park Place Lexus Plano and had great buying experiences working with him. When it came time to replace one of our vehicles, we were so happy to hear Brian was with Park Place Lexus Grapevine. We contacted him and he quickly located a new GX 460 that met our desires. He couldn't have made the purchasing process easier. On our arrival, the vehicle was ready for our inspection and test drive. Brian explained all the new features of our new GX 460. He had the paperwork prepared and finalization took no time at all. Brian's knowledge, passion, and care of his customers is a rarity these days, and that's why we truly appreciate him and the Park Place Lexus dealerships. As long as Brian is at Lexus, we will continue to go to him for our future new vehicle needs. Thanks Brian!
From the guys and gals that open the front door to the very TOP, EVERYONE IS AMAZING!
Thank you Anthony & Colt Carlisle, I’m excited to be a Lexus customer again!
I appreciate your flexibility, patience, professionalism and positive attitude!!!
Bravo! Thank you!!!
This was my fourth Sewell Lexus purchase and I could not have been happier with the professionalism and courteous service I have received over the years. Brian Morris was very patient and secured the exact GX that I was hoping to find. I have been in the service industry for over 25 years and it is difficult to find top notch customer service from start to finish. You will find it at Sewell- call Brian!
Very pleasant buying process. Non-pushy sales process. Eric M. who handles internet sales was very easy to deal with. Had the car ready out front when I dropped in. I was not planning on buying that evening, but the car turned out to be a great fit for me and we were able to negotiate a good price. The whole sales team were very pleasant, and I appreciated their patience, staying late on a Saturday, well past closing. I bought from Sewell knowing their amazing customer service and they did not let me down.
On Friday, 6/15/18 my husband and I purchased our 2nd ES 350 from Sewell Lexus of Dallas. My 2007 ES 350 Lexus had 250,000 miles and I never had to do any major repairs. Throughout the 12 years of the 2007 vehicle, I visited Sewell Lexus service many times for routine maintenance/ware & tear and I always received SUPREME service. It didn’t matter who the service advisor was because they are all very professional and they all go out of their way to provide the very best service. I would never go anywhere but Sewell Lexus of DALLAS.
I would really like to acknowledge and thank William Parr for making our recent purchase of our second ES 350 so smooth and painless. Thank you for all of your assistance and professionalism. You’re are an asset to Sewell. I look forward to a continued relationship with Sewell and to owning this ES for another 10+ years.
I ABSOLUTELY recommend Sewell Lexus for new cars and their service.
I want to express my most sincere appreciation to David Keilson for the quick response to my dilemma with Sewell and Gainsco Insurance coming to an agreement in getting my car repaired after a no fault crash. It had been very frustrating 10 days. After talking with all concerned and not coming to a satisfactory agreement I decided to seek David Keilson, Sewell salesman assistance. He had sold me two Lexus' and provided great customer satisfaction. Within one day an agreement was reached between Steve Kraus, Sewell Manager and Gainsco Insurance and my car is now being repaired. Thanks also go to Fernando Meneses for the initial estimates and supplemental requests to Gainsco Insurance. It is the customer satisfaction that makes us repeated customers. Between my husband and I we have bought 4 Lexus. Thank you Sewell for being there for me.
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