I just purchased a Subaru Crosstrek from Lexus of Omaha. I live in Lincoln and Jennifer drove the car to my home to look at and test drive. They gave me a great deal and took the car to the Lexus in Lincoln dealer for detailing that same afternoon for me to pick up later. Tommy came to my house the next day for me to complete the paperwork as well as coming back this weekend to deliver my second key fob AND the CD's I had left in the player of my previous car. This experience was amazing!
First of all, the dealership is beautiful -- even the bathrooms were amazing to the last detail! Secondly, this was the easiest car buying experience I've ever had. I travelled from out of town to get my car and all of the negotiations and correspondence were done over the phone and through e:mail. I, basically, had to walk in and sign some papers and I was ready to go! It was a great experience and David S was such a pleasure to work with! I highly recommend buying your next Lexus here -- even if you don't live in Omaha!!
Their service is exeptional. Everyone treats you like a valuable customer despite your reason for being there. There is complimentary snacks( doughnuts, bagels, coffee, whole fresh fruits) served to you by a friendly staff. The building is luxurious, thier bathrooms are greattttt. They give you an amazing complimentary car if yours takes days to servce. I look forward to servicing my car there cos the experience is great.
Everything about this place is luxurious, the building, the waiting area, the cars, the process and the people. I felt nothing but genuine ease and respect when dealing with Jim, Jay and the others at Lexus of Omaha. The used cars are top notch, their detail to customer satisfaction is superb. I give this dealership my highest recommendation as I never once felt like anyone was pushy. My best interest was always at the forefront. Incredible.
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