I just purchased this car and it has been a dream to drive. It is AWD and handles like it is on rails. I have the Nebula gray with the Roja interior, and it is a sexy car. My wife is the primary driver, and I can barely pry away the key from her hand. Love it, love it, love it!
We recently purchased a used car from AutoSearch USA and it has completely changed our expectations of the car buying experience. The whole process started out differently as my wife and I were asked to really prioritize what we wanted out of our future vehicle, how we were going to use the car, what features we really wanted, what were nice to have's, etc.
Then their tremendous access to thousands of vehicles allowed us to really get what we wanted. What really helped is having them help to balance the options without any pressure into any particular car or price point. We truly felt that they wanted to match us with the perfect vehicle for this search. There was an atmosphere of complete trust throughout the process.
My expectations for future care buying have changed forever. Thank you all very much!!
New to Lexus
by Tango2142 from Mn
May 15, 2018
So far I approve of the NX200t Fsport, it could use a further range of fuel take but otherwise I am still loving it, learning something new daily
Great experience buying a car over the Internet. My sales associate/Kasey Goodrich was amazing, patient and very helpful with the car purchase. Bought the car two days before Thanksgiving needing a windshield. Kasey went made sure it was installed before they closed for the holiday. He left the car outside, fully detailed with a full tank of gas, then offered to drop the key off at our house [20miles] so our daughter could get her car! Great customer experience, highly recommend working with Kasey.
So Happy With My Car Purchase!
by DebbieJ from Tyler, TX
June 25, 2018
I love my car. The seats had me sold, they are a dream to sit in, I have never owned a more comfortable car. The size is perfect too, not to big or too small! Thank you cars.com for having it listed. I couldn't be happier!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
We just purchased a 2019 Tacoma from Stevinson East. We were extremely happy with our salesman Ernie Khalil. He came in on his day off to do our sale. We had a limited time to do the deal and Ernie made it happen! He had our trade appraised and deal locked down and into finance within 30 minutes. Finance was so simple as well. We were back on the road with a great deal in the exact truck we wanted.
Return to Lexus
by Steve B from MOUNT LAUREL
September 29, 2018
Went to dealership intending to buy Audi Q5. Saw Lexus, took it for a test drive, bought it. My 5th Lexus. Was considering trying other brand, but could not resist the Lexus quality and comfort.
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
Great cars great service!!
by ktew1990 from Fort Wayne IN
July 3, 2018
Great shape, clean and good price, drove in from out of state for this car and met all my expectation. Frank was great, was able to meet my budget and took care of all details over the phone.
Mike went out of his way to get the best price I. My new 350 rx and had tremendous knowledge of all the features of the car which he took the time to explain to me in excellent detail. Super friendly place, no pressure great overall experience. Will be back for our next new car !! Thanks.
Most fuel efficient car use dyet
by LexusDan from Las Vegas, NV
October 28, 2018
This car meets all my needs starting from the stylish interior and very stylish exterior of the the vehicle. The infotainment center is very cool.
Friendly and helpful staff. Was a smooth process from beginning to end.
Very bad quality, A/C Problems, 2015 models
by US from Phoenix, AZ
November 21, 2018
Very poor quality, just past 50,00 miles and A/C blows hot air. Can not image this bad from Lexus. My Kia and Toyota had no A/C issue for over 100,00 miles. This is my first Lexus and will be the last. Not reliable at all.
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
Stylish, Comfortable & a Pleasure to Drive!
by SharpSteph from Suwanee, GA
June 18, 2018
My 2015 Lexus NX200t is the most comfortable & stylish vehicle I have ever owned! I was hooked after the initial test drive & knew it was exactly what I was looking for-comfort, style & a few bells & whistles. My favorite features include the bluetooth which allows handsfree calling & it even reads my texts to me when I am driving! I also love the air-cooled seats-perfect for the summer time heat! The 3 driving modes are also fantastic--it has an ECO mode to save on gas, a Regular mode & a Sport mode for an extra punch of power! I absolutely love my NX and would highly recommend it to anyone!!
Rich was very helpful in recommending and explaining suggested work, very professional and prompt with phone calls. Repair done well.
Long-time Toyota owner
by KellyHB from Beebe, AR
October 1, 2018
Luxurious yet practical. Comfortable. Classy. Great gas mileage. My teenager loves driving it, so it’s a great car for both of us to share. My first Lexus but I’ve owned an Avalon and multiple Toyotas.
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Amazing courtesy and respect from a used car dealer. They honored a price I saw on the internet the day before, even thought the sticker was higher when I came in. Professional, polite, knowledgeable and a very efficient buying process. The used warranty they sell is outstanding and their no-document financing is second to none. I was just blown away on how great everything was.
I bought a Chrysler 300 from levis. A couple years ago. Customer service was great.I compared pricing to other dealerships and the price was on point.
The were very transparent on pricing even showing a price comparison of other competitors.
Also ,They threw in some custom rims 22in and a second set of when for $500.
Car was in sound mechanical condition. Never had a problem with it. Will definitely be buying again.
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