We just purchased a used 2016 Acura MDX SH-AWD through our contact with cars.com. We drover 4 hrs. and we had excellent customer service. All of our questions were answered, and any minor questions or issues we had were immediately remedied. This is a very exclusive dealership and we were treated with kindness and respect. This dealership wants your business, internet or walk-in, and makes sure you are happy when you leave. We purchased our car through their internet sales (Jessica) and drove 4 hrs to pick it up. Our salesman (Sevet) at Paramus Land Rover was personable, waiting for us to arrive. Sevet maintained a high level of professionalism and integrity. I did read the other reviews before we purchased this vehicle, but felt our opinions matter with first hand experience. If anyone had a problem with this dealership then they must of had a communication breakdown some place. I strongly recommend doing business with Land Rover Paramus. by Cathy & Tom from Barneveld, NY.
Kind, courteous, and straight forward. Rockland gave me the bottom line price, as well as the best price, from the very first inquiry over the phone with Trish, with absolutely no surprises when I walked in the door. And, it was by far the best price available, after lots of shopping around. Jeff and Fausto were wonderful, especially for my first car buying experience. Couldn't be happier with Rockland Hyundai.
Great cars great service!!
by ktew1990 from Fort Wayne IN
July 3, 2018
Great shape, clean and good price, drove in from out of state for this car and met all my expectation. Frank was great, was able to meet my budget and took care of all details over the phone.
Gracious sales person, listened to my needs and helped me make the best choice for me. This is the 4th car I have leased from Englewood and in 4 years look forward to leasing my fifth Mr Han made the whole experience a pleasure.
So Happy With My Car Purchase!
by DebbieJ from Tyler, TX
June 25, 2018
I love my car. The seats had me sold, they are a dream to sit in, I have never owned a more comfortable car. The size is perfect too, not to big or too small! Thank you cars.com for having it listed. I couldn't be happier!
Always a good,efficient service department-not disappointed!
Long-time Toyota owner
by KellyHB from Beebe, AR
October 1, 2018
Luxurious yet practical. Comfortable. Classy. Great gas mileage. My teenager loves driving it, so it’s a great car for both of us to share. My first Lexus but I’ve owned an Avalon and multiple Toyotas.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I just got it, but I love it already!
by John in CV from Chula Vista, CA
June 20, 2018
I just purchased this car and it has been a dream to drive. It is AWD and handles like it is on rails. I have the Nebula gray with the Roja interior, and it is a sexy car. My wife is the primary driver, and I can barely pry away the key from her hand. Love it, love it, love it!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Stylish, Comfortable & a Pleasure to Drive!
by SharpSteph from Suwanee, GA
June 18, 2018
My 2015 Lexus NX200t is the most comfortable & stylish vehicle I have ever owned! I was hooked after the initial test drive & knew it was exactly what I was looking for-comfort, style & a few bells & whistles. My favorite features include the bluetooth which allows handsfree calling & it even reads my texts to me when I am driving! I also love the air-cooled seats-perfect for the summer time heat! The 3 driving modes are also fantastic--it has an ECO mode to save on gas, a Regular mode & a Sport mode for an extra punch of power! I absolutely love my NX and would highly recommend it to anyone!!
Our Salesman Jeff spent much time with us going over different vehicles and what would suit our needs. He gave excellent information and advice. Jeff handled the transaction smoothly and made sure everything was handled properly without hassel. He made it a pleasure to buy car from Pepmore.
Got a 2018 Audi A4 Premium Plus a week ago. Best experience I've had with a dealership! My sales person was Vlad Fetisov, extremely helpful and he was able to secure me an amazing deal with the best features upgrades while keeping the final cost within my budget. I highly recommend Audi Brooklyn! Thank you Vlad for making me feel like a long time customer! I will definitely come back when its time for a new Audi!
Very bad quality, A/C Problems, 2015 models
by US from Phoenix, AZ
November 21, 2018
Very poor quality, just past 50,00 miles and A/C blows hot air. Can not image this bad from Lexus. My Kia and Toyota had no A/C issue for over 100,00 miles. This is my first Lexus and will be the last. Not reliable at all.
Thanks a lot to Mostofa. 2 years ago I got my NX F Sport 2016 from him. I couldn???t get approved but he worked hard and got me approved. Now after 2 years he called me and upgraded me to a brand new 2018 RX350 F Sport. He is the go guy.
New to Lexus
by Tango2142 from Mn
May 15, 2018
So far I approve of the NX200t Fsport, it could use a further range of fuel take but otherwise I am still loving it, learning something new daily
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