Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far.
Professional, smooth, easy, quick. I went to the service center on a Sunday at 1:00pm. The receiver greeted me and efficiently noted mileage and did a thorough inspection of my car. They were clearly busy. I had no appointment, however, I didn???t have to wait long to see Ed, my service person. I went to the cafe to eat something and do some work. So happy they had sockets that I could use to charge my computer. Received the call that my vehicle was ready at the agreed upon timeframe. Collected a clean, washed and well serviced car.
cordial. easy to deal with. scheduling flexibility. right on time. friendly and nice environment/waiting area car cleanliness after service. courtesy simple and effective All of the above=Excellent client service
It is the first time I lease a car and I couldn???t be happier with the experience. I was the last costumer there (after hours). With that said, the associates who assisted me were patient, courteous and profesional. I feel confident with the deal I got thanks to the sales associate who assisted me, he educated me in the process while working with me to fit the needs of what I was looking for. I definitely recomend this dealership and the associate who assisted me.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
am very happy with the experience at the Dealership. I would recommended to anyone. Thanks to marck Antony and also Anthony to help me with my car I cOme Back soon thank you guys you are the best for sales cars
Isaac our service agent was outstanding. He made sure we had a clear understanding of what we were paying for. He also did a great job explaining the charges incurred and how the results fulfilled our utmost satisfaction.
We would definitely recommend Isaac to anyone who is looking for excellent service.
by vicki and Gerald Geist from Brickell Key, Miami
November 27, 2015
We have used Lexus of Kendall for many many years. We usually deal with Mr Chris Roberts, President. He is a class act.
Patty Warmon was are sales Goddess. She is so nice, approachable in every manner, honest, patient, and I would recommend her HIGHLY.
I was very undecided and she guided me through my many options and possibilities and was great even when I changed my mind 5 times.........
Our Car experience with SHAKIL REHMAN (SHAK) was one of a lifetime. Want a Red Carpet attendance while buying your next car, Ask for SHAKIL and call him right now 305-401-2916 for your 100% satisfaction
One could not ask for a better experience - from the service staff to the general manager. First class treatment. I wouldn't dream of buying a Mercedes anywhere else!!!
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