Even though we couldn't walk out with a vehicle at this time, customer service was great, and I loved that they are straightforward and fast on theirs service. We will definitely come back when we are ready and have already referred family.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Allison was super helpful, enthusiastic, and it doesn't hurt that she's an avid MINI lover/owner as well! Rob in the finance department was also quite informative, and answered all of my questions in full detail. Overall, this was an awesome car-buying experience! I didn't feel pressured into buying, and I drove away VERY happily in the exact MINI I wanted!
I had been looking online for a few months for a 2016 Lexus RX350 with the luxury package in select colors at a reasonable price. I was delighted when I came across just what I was looking for at Lexus of Dominion. I called and spoke with Fernando “Fernie” Maldonado. I found Fernie to be exceptionally honest, polite, and communicative. The best part is that since I live quite a distance away from the dealership, Fernie arranged for a driver ( who was also outstanding ) to deliver the car. Fernie also made sure the vehicle was in tip top shape before it was delivered. I couldn’t be happier with the whole experience and with my “new” car. I highly recommend Lexus of Dominion and Fernie.
This dealership is Amazing! Not only is it a sight to behold, but the service is impeccable. Cory Holland is the guy you want to see. I was helping a friend look at cars and he made the process a breeze. Long story short, if you are in the market, North Park Lexus at Dominion should be your first/only stop.....and dont forget to ask for Cory, you can thank me later!
Cory Holland did a great job in representing the dealership. He worked hard to get me a deal I was satisfied with.
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