I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
I have been going to Grapevine Toyota for several years now. This is the forth Toyota purchased from them and the service has always been excellent! Thanks in part to my asst. service supervisor Robert Moran and the whole service staff.
I came in June of this year to get our Toyota Highlander serviced and have the Zak-Tek protection applied (which is great) and went over to see Neal Asaad the General Manager just to say hello.
He asked me how my 1970 Grand Prix was doing. I told him that I was going to get the old factory R-12 A/C replaced for a new R-134a replacement unit which would have to be shipped in from Florida. The garage where I was going to take it quoted me several thousand dollars to tear out the old factory air and put in the new one, and keep the car for three days.
This was after going to three different places to get an estimate where I asked about doing a retrofit kit, (I was still wanting to keep it original as I have owned it since it was new) no one was interested in doing that because they said they couldn’t guarantee it not leaking or that the compressor bearings might be worn out and other excuses for the system not working.
Neal suggested that I bring it in and let his service techs look at it.
He introduced me to John Farley his fixed operations director and Karl Landerholm his shop foreman. They said they would check it out and let me know later that day. They captured what little R-12 Freon that was in it and cleaned the system out and refilled it with environmentally friendly R-134a Freon. After keeping it overnight to check for leaks I picked it up the next morning.
To make a long story short.
They did a great job! “Above and Beyond”. It has performed perfectly all-of this hot summer without any leaks or problems for just a couple of hundred dollars.
Truly a Friendly, Fair and Professional Dealership!
I met with Dennis DeCet, General Manager on the warranty and maintenance of my previous purchase. His knowledge and concern helped me to understand my benefits better. His manner was friendly, professional, and helpful. Another quality employee. Thanks Dennis.
I???ve been working with Derrick Nicholson on a 2018 IS300. We were finally able to come to an agreement on price with my strict budget and I couldn???t be happier. I???m new to the Lexus brand and he did a fantastic job throughout and went the extra mile making sure everything was perfect; from the window tint, to the delivery. Derrick is an amazing salesman and just a great guy. I???ll be sending him anyone I can find who is interested in a new car. Thanks Derrick!
DERRICK Nicholson at Park Place on Grapevine gave my husband and I a most enjoyable car buying experience. He gave us the confidence to know that Park Place will handle any needs of questions we have professionally and efficiently. I love being a Lexus owner and customer! I love my new 2017 ES350! What a beautiful car! Cathy and Ken Kramer
Great response time from the time I emailed until I stepped in the door of the dealership. It is so nice to deal with the same person from initial contact, to negotiation, all the way through signing the final paperwork. No shipping you off to ???finance.??? As long as my experience of ownership is as good as my purchase experience was I???m not sure I will ever buy anywhere but Park Place.
The sales representative Rush made our experience buying a new vehicle very easy. He took very good care of our business while making a good sale for Moritz Chevrolet. We want to thank Moritz for having a great salesman.
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