Excellent setting and no hassle purchase and dealing with Edgar. Very surprised to experience such a smooth handling of vehicle purchase at an EXCELLENT dealership in this day and age. Mike in Finance was superb and so easy going gentlemen! Came away with excellent customer experience so much so that we would visit this dealership again for vehicle purchase even though it an hours way away!!
Currently own a Lexus RX. Very reliable vehicle
by PTQualityguy from Tecumseh Ontario
December 7, 2018
Comfortable, classy, and nice quiet ride. Great styling and handling. Great on fuel. Very nice highway driving at higher speeds. Very pleased with the end result following research
I bought Lexus Certified RX car here.
Jerry Hampel helped me to find car that perfectly fitted my requirements and was affordable. Mr. Hampel's professional skills and patience in combination with rare intellectuality were exceptional.
After purchase, Terry Krawczyk gave me a lecture with detailed instruction on car features.
All process of buying car on Lexus of Arlington was smooth and enjoyable.
This dealership was recommended me by my friend who bought a car here also.
Highly recommend Lexus in Schaumburg for service and all else. Very polite and accommodating. My 2013 RX 350 needed a new battery. I appreciate the prompt & polite service I received
First luxury car purchase
by Billinillinois from Goodfield,illinois
November 11, 2018
When I first sat in this vehicle I noticed the attention to detail. It is very comfortable considering I went from a full sized vehicle. The ride quality was a surprise. The only issue I have is I feel like the fuel tank is small.
I honestly have never had a better sales experience at an auto dealership. In November of 2017, I originally bought an IS 350 AWD and was sold based on the level of care and detail John Irantos put into the process. He walked me through some comparative stats on the IS versus some other cars I was looking at (BMW, Infiniti) and explained the strong relativity of the resale value. I work in sales and do not respond well to overly "salesy" folks and McGrath does not use that approach. They instead make you feel like family and respect you throughout the entire process. Fast forward to October 2018 and I was no longer in need of my vehicle as I plan to move to NY. Matt Fenton and the team at McGrath made the buyback process super easy (30-minutes tops) and gave me a fair and equitable offer. I highly recommend working with McGrath!
Nice, but not the RX350
by peg_c from Atlantic Beach, FL
July 8, 2018
Nice styling in and out; Nice Lexus features. Great warranty with the Certification of the used vehicle.
Wish Lexus would add Apple Play. Thought I was getting navigation, but it was Scout GPS which has been a disappointment. It is missing lots of addressees. And I have to use my cell phone to add addresses without it being very encumbering. Other features on the care are great.
I just bought a 2011 IS250 from McGrath! Bill Shamah was absolutely awesome! I'm only 21 years old so the car buying process was new to me and made me very anxious. Bill and Doug the finance person made me feel extremely comfortable and worked with me for over two weeks to make sure I got the car I wanted at a great price! First time buying from McGrath and definitely won't be my last! McGrath, I look forward to buying my cars for myself and my family in the future here!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Day from New Orleans, LA
October 24, 2018
I love this car and it is perfect for my needs. I had an RX but this NX is wonderful. I love the room and how comfortable it is. I have plenty of storage space and it drives smoothly.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Sporty and well-appointed features
by HouseMatters from Orlando, FL
October 3, 2018
The NX was the available and affordable option vs previously owned Rx. Really like the handling, sport mode, and excellent technology. Drawback tight entry/exit of driver (or passenger) front seats and the curvature of the seat design is uncomfortable as it should be flat. The car is fun to drive and hugs the curves!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Love my NX!
by A.Flores from Fort Worth, TX
September 21, 2018
Smaller than the RX, but way more affordable. The safety reviews are amazing. Amenities include: nav, cooled/heated seats, review camera, Bluetooth, collision prevention and sooo much more!
Safe, fully loaded, nice ride and comfortable.
I had an awesome experience with McGrath Lexus! I purchased a used Lexus , my device was exceptional especially from Glen my salesman! Everyone treated me with respect even though I wasn’t purchasing a new car or the most expensive car. I would buy from McGrath again even though it’s a 3 hour drive from my house.
Muhammad Ashraf was my Sales Representative. He was very helpful and was able to address all my concerns and answered all my questions. He provided excellent customer service!
Great drivability and super comfy inside.
by Lexusowner1414 from Charlotte, NC
November 11, 2018
The seats are amazing and the car drives like a dream. Great storage for a small SUV. I carry a lot of stuff for work and I have plenty of space. I had to remove the cover to accommodate everything, but no biggie.
Drove 2 hours each way to buy an L Certified Lexus gs350. Ad said no damage and no accidents. Got to dealership and car has obvious collision damage to drivers side rear, and car had bald tires. L certification specifies that tires can be no less than 5/32 tread depth. Had they been up front with me I could have saved a lot of time today.
We will always buy from Jidd. We have now bought 2 vehicles from Jidd and we won't go anywhere else in the future. They are friendly, helpful, good prices - great experience! Go to Bashar - he helped put us in our first Benz last night!!!
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